Technical Support Specialist

Bechtel•Corpus Christi, TX

About The Position

This role is designed to facilitate the efficient operation of departments by performing a variety of administrative and team-supporting tasks. The specialist will handle confidential information, compose routine correspondence, coordinate activities, and ensure the quality of their own work. They will also be responsible for understanding work scopes, integrating priorities, and scheduling tasks. In some instances, this role may involve supervising and coordinating the activities of other project support personnel. The specialist will stay updated on project and department systems, services, and process improvements. They will prepare documents using standard office software and process procedural steps according to guidelines. Additionally, they will assist in maintaining project databases, gathering information for supervisors, and implementing procedures, potentially training personnel on system usage. The role involves reviewing and resolving daily project support tasks, assisting with records compliance assessments, and updating project tracking systems. Finally, the specialist will compile and maintain project reports, maintain punctuality and dependable attendance, and adhere to all safety procedures.

Requirements

Must work in a confidential manner.
Must be punctual and maintain a dependable level of attendance.
Adheres to all safety procedures.

Nice To Haves

May supervise and coordinate the activities of other project support personnel.
May compose routine correspondence.
May assist in coordinating meeting arrangements.
May produce logs and reports.
May train personnel in area of responsibility, including use of project automated systems.
May review and resolve daily project support tasks on the project.

Responsibilities

Work in a confidential manner to ensure confidentiality of employee and project files.
Facilitate the efficient operation of departments by performing a variety of administrative and team-supporting role tasks.
Perform administrative duties and may compose routine correspondence and coordinate activities.
Check quality of own work.
Assist in coordinating meeting arrangements.
Understand the work scope and integrate priorities for the project.
Understand work priorities and schedules.
Supervise and coordinate the activities of other project support personnel.
Keep abreast of project and department systems, services relevant to area of responsibility, and project process improvements, procedures, and practices.
Prepare documents, using standard word processing, spreadsheets, or other project databases, as needed, to support work activities.
Process a variety of procedural steps in accordance with well-defined procedures and guidelines.
Assist with maintaining project databases within assigned department and may produce logs and reports.
Assist in gathering information, such as status reports, for project field supervisor(s) and other project personnel as requested.
Implement procedures and may train personnel in area of responsibility, including use of project automated systems.
Review and resolve daily project support tasks on the project.
Assist in collecting and providing information to support records compliance assessments.
Update, maintain and track files within project tracking systems.
Assist in compiling, creating and maintaining project reports as directed by supervisor.
Be punctual and maintain a dependable level of attendance in accordance to project work rules.
Adhere to all safety procedures.