IT Techinical Support Specialist I

Pilsen Wellness CenterChicago, IL
Onsite

About The Position

Pilsen Wellness Center is seeking a dedicated technical support specialist to work with the IT Director, IT team members, and maintenance staff to maintain, improve and expand the IT infrastructure for Pilsen Wellness Center, Inc.

Requirements

  • High school diploma and 2 or more years of experience troubleshooting PC hardware/software, basic network, and printing problems in a work environment.
  • Ability to work well with all levels of internal management, staff and vendors
  • Strong technical experience

Nice To Haves

  • Bilingual (English/Spanish) preferred
  • Project coordination skills

Responsibilities

  • Troubleshoot and resolve PC hardware/software
  • Deploy/install/maintain PC hardware/software, office telephones and related equipment
  • Support the IT Director and team in maintaining a reliable, efficient IT environment for all agency staff and clients
  • Provide technical support over the phone, email, remotely or on site to agency staff.

Benefits

  • 403(b) retirement plan
  • Health, Dental, Vision, and Life Insurance
  • Paid Time Off (PTO)
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