IT Techinical Support Specialist I
Pilsen Wellness Center•Chicago, IL
•Onsite
About The Position
Pilsen Wellness Center is seeking a dedicated technical support specialist to work with the IT Director, IT team members, and maintenance staff to maintain, improve and expand the IT infrastructure for Pilsen Wellness Center, Inc.
Requirements
- High school diploma and 2 or more years of experience troubleshooting PC hardware/software, basic network, and printing problems in a work environment.
- Ability to work well with all levels of internal management, staff and vendors
- Strong technical experience
Nice To Haves
- Bilingual (English/Spanish) preferred
- Project coordination skills
Responsibilities
- Troubleshoot and resolve PC hardware/software
- Deploy/install/maintain PC hardware/software, office telephones and related equipment
- Support the IT Director and team in maintaining a reliable, efficient IT environment for all agency staff and clients
- Provide technical support over the phone, email, remotely or on site to agency staff.
Benefits
- 403(b) retirement plan
- Health, Dental, Vision, and Life Insurance
- Paid Time Off (PTO)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
