IT Procurement Support Specialist I
About The Position
Supports the overall process of review and management for tracking renewals of maintenance and support of hardware, software, licensing and service orders for IT, Engineering and other Divisions. In partnership with the Sr. Finance Analyst, works to ensure all purchased hardware, software, licensing and services have the appropriate maintenance contracts. Monitors current processes to ensure correct selection of procurement strategies. Creates, updates and executes requests for purchased hardware and software. Possesses understanding of the technical platform required and determines the appropriate purchase method. Provides initial notification, review of existing data, creation of maintenance requisitions, updates to ServiceNow of Maintenance orders for renewals, and validates inventories that accompany the requisitions. Records and tracks requests in ServiceNow to closure while minimizing delays in processing. Documents existing hardware and software maintenance contract process including modifying existing processes, where appropriate, and working with Buyers contact for approval. Maintain accurate records of IT purchases and contracts. Ensure that all IT procurement activities comply with legal and regulatory requirements. Assist with the planning and coordination of IT equipment delivery, installation, and upgrades.
Requirements
- 1 year experience in budget or vendor contract management or related work experience.
- United States Citizenship with the ability to obtain and maintain, a U.S. Department of Energy (DOE) security clearance (some positions require additional DOE designations).
- Regular and reliable attendance is an essential function of this job.
- Ability to travel up to 10% of the time.
Nice To Haves
- Bachelor's degree in business or technical discipline or equivalent experience
- Basic familiarity with procurement systems, e-sourcing platforms, and related tools.
- A basic understanding of IT infrastructure, hardware, software, and cloud computing.
- Strong written and verbal communication skills are needed to interact with suppliers, internal stakeholders, and IT staff.
- Proven effective oral and written communications
- Experience utilizing ServiceNow
Responsibilities
- Ensure all purchased hardware, software, licensing and services have the appropriate maintenance contracts.
- Monitor current processes to ensure correct selection of procurement strategies.
- Create, update and execute requests for purchased hardware and software.
- Determine the appropriate purchase method based on understanding of the technical platform.
- Provide initial notification, review of existing data, creation of maintenance requisitions, and updates to ServiceNow of Maintenance orders for renewals.
- Validate inventories that accompany the requisitions.
- Record and track requests in ServiceNow to closure while minimizing delays in processing.
- Document existing hardware and software maintenance contract process, including modifying existing processes where appropriate.
- Work with Buyers contact for approval.
- Maintain accurate records of IT purchases and contracts.
- Ensure all IT procurement activities comply with legal and regulatory requirements.
- Assist with the planning and coordination of IT equipment delivery, installation, and upgrades.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
