Technical Support Sales Specialist
About The Position
RedBuilt is hiring a Technical Sales Support Specialist to support project execution and help develop long-term customer relationships in the engineered wood products industry. The role partners with regional Technical Representatives, Bid Desk Associates, and Project Managers, and may serve as a steppingstone to a Technical Sales Representative position. The specialist supports projects through the construction cycle, helps expand opportunities for RedBuilt, and works with customers and internal teams to address project needs. The position is based in Portland or Hillsboro, Oregon, or Boise, Idaho. It is full-time, exempt, and reports to a Regional or Area Sales Manager. The stated pay range is $65,000 to $90,000.
Requirements
- Exceptional communication skills, including the ability to clearly convey building concepts and technical ideas.
- Ability to manage multiple priorities and work independently.
- Strong proficiency with Microsoft Office and CRM tools.
- Self-motivation and effective collaboration with teammates.
- Must take a pre-employment drug test and background check, including criminal records, to be considered.
Nice To Haves
- Educational background in Construction Management, Engineering, or Architecture.
- Interest in construction, manufacturing, or engineered wood products.
Responsibilities
- Support Technical Sales Representatives, Bid Desk, and Project Management groups.
- Generate project material take-offs and estimates.
- Assist structural engineering professionals and architectural firms with RedBuilt product specification.
- Problem-solve with internal teams and design and construction communities.
- Prioritize tasks and resolve customer concerns using discretion.
- Prepare sold projects for hand-off to the RedBuilt design team.
- Maintain accurate and up-to-date records in the CRM system.
- Review invitations to bid to qualify projects to pursue.
- Identify process inefficiencies and recommend improvements to customer experience and internal workflows.
- Stay informed on industry trends and customer needs to support the sales team.
- Perform other duties as assigned.
Benefits
- 11 paid holidays, including 2 floating holidays of the employee's choosing
- Paid time off
- Paid community service
- Medical, dental, and vision health benefits
- FSA/HSA options
- 401(k) retirement plan with employer matching
- Opportunity for bonus
- Paid parental leave
- Flexible dependent care account
- Employee Assistance Program (EAP)
- Company-paid basic life and AD&D insurance
- Company-paid short-term disability
- Voluntary long-term disability
- Voluntary life and AD&D insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
