Technical Support Representative II
Rheem Manufacturing Company•Oxnard, CA
•Onsite
About The Position
The Technical Support Representative II provides advanced technical assistance to customers via phone and electronic communication. This role is responsible for diagnosing and resolving both documented and undocumented service and installation issues, which may involve internal and external controls and integration with building automation systems. The position supports Raypak / Rheem application projects within the Raypak Division.
Requirements
- Advanced technical assistance skills.
- Experience with diagnosing and resolving service and installation issues.
- Knowledge of internal and external controls.
- Familiarity with building automation systems.
- Experience supporting application projects.
Responsibilities
- Provide advanced technical assistance to customers via phone and electronic communication.
- Diagnose and resolve documented and undocumented service and installation issues.
- Address issues involving internal and external controls and integration with building automation systems.
- Support Raypak / Rheem application projects within the Raypak Division.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
