Technical Support - R&D

TekWissenRockford, TN
Onsite

About The Position

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan, offering strategic talent solutions to clients worldwide. The opportunity below is with one of our clients, a leading global medical technology company. This organization provides a wide range of diagnostic imaging and laboratory diagnostics, as well as advanced therapies and digital health services. Its solutions span prevention and early detection through diagnosis, treatment, and follow-up care, empowering healthcare providers worldwide. We are seeking a temporary Technical Support Specialist to support day-to-day mechanical processing and production operations for detector materials used in PET molecular imaging applications. The role is intended for a hands-on production environment and requires daily operation of manufacturing equipment, adherence to process instructions, accurate documentation, and strong commitment to safety, quality, and work ethics. The ideal candidate is reliable, detail-oriented, comfortable working on the production floor, and willing to learn specialized mechanical processing steps used in large-volume manufacturing.

Requirements

  • Hands-on experience or strong willingness to work in a production, manufacturing, machine-shop, laboratory, or technical processing environment.
  • Ability to operate equipment safely, follow detailed procedures, and maintain consistent attention to quality.
  • Good mechanical aptitude, manual dexterity, attention to detail, and ability to perform repetitive precision-processing tasks.
  • Strong work ethic, reliability, commitment, and ability to work effectively in a team-oriented production environment.
  • Ability to document work clearly and communicate issues promptly to supervisors or engineers.

Nice To Haves

  • Experience with wire saws, ID saws, OD saws, grinding, polishing, lapping, cutting, surface finishing, or precision sample preparation.
  • Experience operating or supporting characterization equipment, optical inspection, dimensional inspection, or related measurement tools.
  • Familiarity with production documentation, sample tracking, EHS practices, and continuous improvement in a manufacturing environment.

Responsibilities

  • Operate production equipment on a daily basis to support mechanical processing and large-volume manufacturing activities.
  • Perform cutting, sectioning, and shaping operations using wire saws, ID saws, OD saws, and related production tools.
  • Support grinding, polishing, surface finishing, and post-processing of materials according to approved procedures.
  • Prepare, load, unload, clean, and maintain equipment and work areas to ensure safe and repeatable production flow.
  • Follow manufacturing processes, work instructions, inspection requirements, and process-control expectations.
  • Track samples, record process parameters, document deviations, and maintain accurate production records.
  • Work closely with process engineering, production, quality, and R&D teams to support process improvements, troubleshooting, and transfer of improved methods into routine manufacturing.
  • Follow EHS requirements, PPEr rules, material-handling procedures, and housekeeping standards in a production environment.
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