Technical Support Management (TSM) System Deficiency Records Management Support
About The Position
This role provides crucial support for the Technical Support Management (TSM) System and the Electronic Trial Card (ETC) system, focusing on deficiency records management for the OPC PRO personnel, USN Board of Inspection and Survey (INSURV) team members, and shipbuilder personnel. The position involves tracking various deficiency records and processes, developing and maintaining ship-specific data in the ETC and TSM systems, and assisting with technical briefings, reports, and program reviews. A key responsibility includes managing a deployable mini-local area network for sea trials to record deficiencies in the TSM system, ensuring all hardware and software are updated according to Coast Guard and NAVSEA requirements. The role also requires responding to USN INSURV trial card database requests and attending relevant meetings and program reviews.
Requirements
- Bachelor’s degree or at least 6 years of relevant experience.
- Certified in Security+ requirements.
- Proficient in the use of the Government TSM system and the ETC tool.
- Expertise in Microsoft Office suite applications.
- Knowledge of ship construction deficiency records management process.
Responsibilities
- Provide TSM System and Electronic Trial Card (ETC) system overview using the TSM user guide to cover basic user functions to the OPC PRO personnel, USN Board of Inspection and Survey (INSURV) team members, and shipbuilder personnel.
- Support tracking deficiency records and processes including Surveillance (Product Verification/Procedure Review), Test Witnessing, Compartment Completion Inspection, Corrective Action Requests (CAR), Trial Cards, and Project Management records.
- Develop and maintain ship unique data and database for OPC PRO deficiency record input into the ETC tool and TSM system.
- Assist OPC PRO personnel in maintaining and updating the status of deficiency records from creation through closure in the ETC tool and TSM system.
- Assist OPC PRO in the preparation of technical briefings, assessments, audits and milestone reviews.
- Utilize available programs, tools, and data sources; assist in the preparation of weekly program management reports, program technical and financial metric status reports, and other reports.
- Provide trial card status reports, through metrics, and progress the correction of deficiencies post-trials; in support of dock side and at-sea portions of trials.
- Maintain the ability to provide ETC creation during pre-trial production inspection and test cycles.
- Maintain the ability to transfer current cutter ETC tool pre-trial deficiencies (1 List), Quality CARs, and prior cutter(s) rollover trial card data into the TSM system.
- Assist OPC PRO and INSURV personnel with the creation of new trial cards using the ETC tool.
- Assist OPC PRO personnel with pre-screening and screening activities before, during and post trials.
- Assist OPC PRO with the tracking, defect coding, and other applicable technical assistance on all trial cards from the ETC tool creation, through closure in the TSM system.
- Maintain a deployable mini-local area network for sea trials consisting of a maximum of twenty (20) laptops and associated network infrastructure to support dock side and at-sea portions of trials to record deficiencies in the TSM system.
- Respond to USN INSURV trial card database requests pre, during, and post trials.
- Attend meetings in relation to assisting the COR.
- Attend, and support program reviews as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
