Technical Support- Intern

Gulf Winds Credit UnionPensacola, FL
$15Onsite

About The Position

The User Technology Specialist internship at Gulf Winds Credit Union is an entry level role within our Technical Support team. This position will expand real-world experience for a junior technician or a student studying Information Technology. The position will assist in providing user support, troubleshooting issues, and configuring new devices. This intern role will report to the Technical Support Manager of Gulf Winds’ Technology Operations department. Internship Time Frame and Duration Time frame is April 2026 through December 2026. Start and end dates are flexible.

Requirements

  • Junior or Senior majoring in Information Technology, Management Information Systems, or other relevant disciplines.
  • Responsible and timely
  • Ability to provide premiere customer service
  • Strong written communication skills
  • Excellent organizational, interpersonal, and analytical skills
  • Keen eye for detail
  • Ability to work independently and as part of a team

Responsibilities

  • Assists in troubleshooting and maintenance PC and peripheral issues for Gulf Winds staff
  • Install and configure hardware and software to support Gulf Winds Staff
  • Provide user technical support utilizing various Gulf Winds tools
  • Assist remote team members with PC and software issues
  • Other duties as assigned.
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