Technical Support Associate II (Whitestown, IN. or Urbandale, IA.)

Bayer•Whitestown, IN

11d•$63,040 - $94,560•Hybrid

About The Position

At Bayer, we are visionaries driven to solve the world's toughest challenges and strive for a world where 'Health for all, Hunger for none' is a reality. We are seeking a highly motivated individual to take a key role in our North American Field Testing & Pipeline Delivery organization. You will be the expert for our entire field-testing portfolio, mastering the cutting-edge internal hardware and software that powers our planting, imaging, and harvest operations. This is a premier opportunity to work with leading-edge technology and build an incredible network of talented professionals across Breeding, Plant Health, Biotechnology, and more.

Requirements

Minimum of High School Diploma or equivalent.
Valid driver’s license; Driving record (MVR) will be reviewed and must meet guidelines based on the company’s Risk Screening for Hiring Drivers.
Have or could acquire a Part 107 pilot license for operating UAVs.
Proven ability to influence stakeholders through constructive feedback and strong networking skills.
Demonstrated capacity to make informed, strategic decisions that align with organizational objectives and drive impactful results.
Strong ability to assess and prioritize tasks effectively, managing multiple projects while ensuring timely completion and quality outcomes.
Adaptable and resilient in dynamic environments, with a proven track record of quickly responding to changing circumstances and challenges.
Eager learner with a natural curiosity and ambition, committed to continuous personal and professional development.
Ability to work extended hours during peak operational seasons.
Experience testing, troubleshooting, operating, and repairing equipment.
Working knowledge of Microsoft Office suite.

Nice To Haves

Bachelor’s degree or at least five years of relevant experience, or master’s degree with at least two years of relevant experience (TSA III).

Responsibilities

Serve as the primary technical expert for internal teams, troubleshooting custom equipment via calls, instant messages, and on-site support.
Assist in equipment operation, preventative maintenance, run diagnostics, and make remote machine adjustments.
Analyze and present operational data to find trends.
Collaborate with engineering on systemic solutions.
Train the next generation of operators.
Drive high quality deliverables in an agile environment.
Demonstrate effective communication across teams.
Show initiative in problem solving with peers.
Champion impeccable safety, efficiency, and ethical integrity across every operation.
Drive our mission forward with a commitment to sustainability.
Travel up to 20% to be on the ground and make a direct impact.
Forge powerful connections, building and leveraging dynamic networks across diverse global teams.
Deeply embed yourself in vital local community partnerships.