Technical Support and Validation Engineer

Nokia • United States,

9d

About The Position

The Technical Support and Validation Engineer will join Nokia’s Microwave Radio Division to support the introduction and compliance of Wavence microwave radio solutions in North America. The position combines hands-on testing, technical support, field issue analysis, and cross-functional collaboration to help ensure product performance, regulatory compliance, and customer satisfaction.

Requirements

• Solid understanding of microwave systems, including Ethernet interfaces, RF transmitters and receivers, and modem operation.
• Hands-on laboratory experience performing basic system and RF measurements.
• Working knowledge of microwave transmission principles and qualification testing.
• Ability to troubleshoot complex microwave networks and resolve issues.
• Strong customer-facing skills and ability to communicate technical concepts clearly.
• Experience generating comprehensive technical reports and documentation.
• Ability to collaborate with development, test, and integration teams.
• Knowledge of North American regulatory requirements for microwave radio equipment.

Nice To Haves

• Familiarity with IP routing and switching technologies, including TCP/IP, BGP, OSPF, MPLS, and VPNs.

Responsibilities

• Perform homologation testing of microwave radio products for the North American market.
• Provide technical support to the Test Engineering Center (TEC) team.
• Support the integration factory with troubleshooting and validation activities.
• Analyze field issues and collaborate with development teams to devise solutions.
• Execute product verification and validation activities throughout the product lifecycle.
• Conduct qualification testing and produce detailed technical reports.
• Troubleshoot complex microwave networks and RF measurement setups.
• Interact directly with customers to address technical inquiries and requirements.
• Coordinate with cross-functional teams to ensure compliance with regulatory standards.
• Maintain test equipment and laboratory procedures to ensure accurate results.

Benefits

• Corporate Retirement Savings Plan
• Health and dental benefits
• Short-term disability and long-term disability
• Company-paid life insurance and AD&D at 2x base pay
• Optional or supplemental life and AD&D insurance for employees, spouses, and children
• Paid time off for holidays and vacation
• Employee Stock Purchase Plan
• Tuition Assistance Plan
• Adoption assistance
• Employee Assistance Program/Work Life Resource Program

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed