Technical Specialist
About The Position
At Peerless, we’re not just another manufacturing company - we’re a “can-do” team on a mission to grow. Rooted in Buffalo, NY, we’ve built our reputation on technical expertise, responsiveness, and reliability. We’re seeking a dynamic, motivated and strategic player to join our Engineering Department. This role is critical to ensuring technical accuracy, operational efficiency, and strong customer relationships across the organization. By reviewing customer applications and supporting RFQs, the position drives solutions that are technically sound, accurately quoted, and aligned with customer requirements. This role keeps communication aligned and projects moving forward. By identifying process improvements and providing technical support, it strengthens internal operations while enhancing the customer experience. This position plays a vital role in connecting our customers, engineering team, and supplier partners to ensure technical accuracy and operational excellence. The individual in this role will support application review, quoting, system setup, and process improvement efforts while serving as a key point of coordination across multiple functions. Success in this position requires strong technical aptitude, attention to detail, and a collaborative approach to problem-solving in a fast-paced manufacturing environment.
Requirements
- Bachelor’s degree in a technical field (Engineering, Industrial Technology, Manufacturing, etc.) OR equivalent hands-on industry experience
- Strong technical aptitude and problem-solving skills
- Ability to communicate effectively with customers, suppliers, and cross-functional teams
- Detail-oriented with strong organizational skills
Nice To Haves
- Experience with ERP systems preferred
Responsibilities
- Review and evaluate customer applications to ensure technical feasibility, accuracy, and alignment with company capabilities
- Support ERP system setup, configuration, and ongoing data management to maintain information flow and operational integrity, reducing errors and delays
- Assist with RFQs, ensuring timely and accurate responses
- Serve as a liaison between customers, internal engineering, suppliers, and vendor partners
- Coordinate technical communications to ensure clarity, alignment, and project continuity
- Identify and implement process improvements to enhance efficiency, accuracy, and overall performance
- Assist with maintenance and adherence to quality management system
Benefits
- 401(k) with employer contribution
- Discretionary profit sharing
- Health insurance with employer contribution
- Voluntary dental and vision insurance
- Paid time off
- Job-specific learning, training, and development opportunities
- Supportive work environment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
