Technical Specialist

Pace® Analytical Services•Lexington, VA
•Onsite

About The Position

The Technical Specialist provides or oversees analysis, administration, and oversight of comprehensive policies, programs, and practices in an assigned area. The role uses advanced to expert professional and technical knowledge of functional areas, related equipment, testing, and procedures to provide feedback and guidance to employees and management. The position serves as a lead to staff, reviews and processes records and data, advises staff and leaders, analyzes operational results, and supports projects and program implementation. The role also helps ensure accurate testing, equipment, procedures, databases, and reports, and contributes to customer service and a cooperative workplace. The position works Monday through Friday, 8:00 AM to 5:00 PM, in a laboratory and office setting. Laboratory work is subject to chemicals, fumes, gases, noxious odors, and related items. The role requires mobility in a lab and office, use of standard office and lab equipment, sitting for extended periods, and occasional lifting or moving of objects up to 20 pounds and frequent exertion of up to 10 pounds.

Requirements

  • Bachelor’s degree in the area of assignment or a closely related field, and at least eight years of experience, including at least two years with highly specialized or technical programs or operations; or an equivalent combination of education, training, and experience.
  • Advanced to expert knowledge of principles, practices, and techniques in the assigned area.
  • Comprehensive understanding of administration and oversight of area programs, policies, and procedures.
  • Advanced to expert knowledge of methods for resolving area problems, questions, and concerns.
  • Comprehensive understanding of applicable area laws, codes, and regulations.
  • Understanding of comprehensive testing tools, equipment, and calibration.
  • Knowledge of computer applications and systems related to the work, project-team practices, and methods for communicating to support safe and effective operations.
  • Knowledge of correct business English, including spelling, grammar, and punctuation.
  • Ability to perform advanced to expert professional duties, oversee and administer area functions, and train others in relevant policies and procedures.
  • Ability to serve as a team member and contribute to the development and management of projects, while working both collaboratively and independently.
  • Ability to interpret, apply, and explain applicable laws, codes, and regulations; prepare advanced to expert reports, correspondence, and other written materials; and use initiative and independent judgment within department guidelines.
  • Ability to exercise tact, discretion, and prudence; deliver effective oral presentations to groups; contribute to team goals; and maintain effective working relationships.
  • Ability to meet the physical demands of working in a lab and office setting, including use of standard office and lab equipment, extended sitting, and lifting or moving objects as described.

Nice To Haves

  • Master’s or Ph.D. degree is strongly preferred.

Responsibilities

  • Serve as a lead to staff by providing work direction, guidance, and training.
  • Oversee or review, complete, and process comprehensive forms, documents, databases, and related materials and information.
  • Provide advanced to expert analysis, interpretation, and counsel to staff, management, and functional leaders on area policies, programs, and practices; support operations and lead implementation and change.
  • Research, provide feedback, and make decisions to resolve management and employee questions and requirements; assist with customer feedback and coordinate resources and responses as needed.
  • Analyze and review operations, results, feedback, and related information to identify trends, draw conclusions, interpret findings, and present results, proposals, and recommendations to management.
  • Ensure the accuracy of tests, equipment, actions, procedures, operational databases, and reports through audits, queries, and operational reviews; work with teams to resolve discrepancies.
  • Assist with developing or participating in area or cross-functional project or program objectives, including proposed budgets, timelines, materials, personnel, and other requirements; receive direction and present information to management.
  • Interpret and apply department policies and procedures and assist with applicable laws, rules, and regulations.
  • Contribute to department service efficiency and effectiveness by offering suggestions and directing or participating as an active work-team member.
  • Promote Pace Analytical’s mission and a harmonious workplace through courteous and cooperative interactions with customers and staff.

Benefits

  • Competitive salaries
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement savings plan with immediate 100% vesting in the employer match
  • Life insurance
  • Disability benefits
  • Voluntary benefits
  • Paid holidays, sick days, and vacation days
  • Health savings account (HSA)
  • Wellness program
  • Flexible spending accounts
  • Tuition reimbursement
  • Employee Assistance Program
  • Parental leave
  • Optional legal coverage
  • Identity theft protection
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