Technical Specialist

Tolko Industries • High Prairie, AB

3h • CA$65,250 - CA$87,000 • Onsite

About The Position

Our Technical Specialists are the champions of IT within the business unit. They build strong partnerships and deliver the IT support and solutions that keep our business running. If you thrive in a dynamic and challenging environment with opportunities for continuous growth and development, read on to join and make a difference! We’re looking for two Technical Specialist to join our OSB mills, located in Slave Lake and High Prairie, Alberta. Our Athabasca Division safely and sustainably produces forest products for customers around the world so they can build their homes and their communities. The High Prairie Mill has undergone an exciting major rebuild and modernization including the commissioning of a new continuous press which will make us the most modern mill in North America.

Requirements

• College diploma or university degree in the field of computer science or equivalent work experience.
• 3 years of experience working in Systems Administrative role with a background in use of proven technology.
• Experience with cloud-based operations (MS Azure or Amazon AWS).
• Certifications in or demonstrable experience of Microsoft technologies; Windows Server & Desktop, Active Directory, Azure, Virtualization, RDS, Rockwell Factory Talk, Scripting, Monitoring, Disaster Recovery etc.
• Knowledge of computer hardware, including desktops, servers, storage, mobile phones, tablets and network devices.
• Exceptional interpersonal skills, with a focus on rapport-building, listening and questioning skills.
• Infrastructure support experience with mission critical networks and servers.
• Strong written and oral communication skills.

Nice To Haves

• Knowledge of the forestry industry considered an asset.

Responsibilities

• Work with stakeholder teams to provide reliable IT infrastructure in support of business unit uptime.
• Install, configure and deploy new systems, software, products and/or enhancements to existing infrastructure throughout the enterprise.
• Maintain and lifecycle hardware and software in the business unit.
• Liaise with company’s suppliers for prompt recovery of any major incidents or emergencies.
• Network and Wifi support, maintenance, and installation.
• Travel approximately once a month to support other OSB divisions.
• Could be part of the on-call rotation.

Benefits

• Competitive salary based on your skills and experience.
• Prairie location payment on top of your base pay.
• Excellent benefits.
• Relocation support including community connections.
• Continued development through on-the-job and classroom training.
• Reimbursement of tuition and membership fees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree