Technical Specialist II

University of Massachusetts Lowell•Lowell, MA

1d•$66,002 - $93,433

About The Position

The Technical Specialist II supervises and participates in the general care, maintenance, repair, alteration, and security of state buildings and their appurtenances. The position oversees Lock Shop personnel, assigns and reviews work requests, and helps ensure that work is completed promptly and that buildings meet safety and security standards. The role includes work on conventional and electronic locks, including key cutting, removing broken keys, opening locks without keys or combinations, cleaning and lubricating lock assemblies, and programming and servicing electrified locks. The position maintains records concerning work performed and lock installations, including electronic locks and the locations of locks and keys. It also coordinates with Project Management on lock and key projects, estimates costs for contracted repair or security alterations, and supervises maintenance and repair work performed by agency employees and contractors. The position maintains repair records, manuals, and specialty inventories of tools, parts, and supplies; keeps the storage area clean and organized; and maintains a monthly record of purchases made with the pro card. A driver's license is required. Only internal MTA Maintenance & Trades Bargaining Union candidates will be considered during the first 10 business days of the posting; other candidates may be considered afterward. The position is in grade 18, with listed biweekly pay from $2,538.53 at Step 1 to $3,593.58 at Step 14.

Requirements

Driver's license required.
At least three years of full-time, or equivalent part-time, technical experience in installation, construction, design, repair, maintenance, or testing of electronic, electrical, mechanical, and/or electromechanical equipment; or an equivalent combination of required experience and the listed substitutions.
Knowledge of methods and techniques used to repair and install locks or lock assemblies.
Knowledge of the types and uses of small hand tools, including hammers, screwdrivers, chisels, drills, files, and picks.
Knowledge of precision measuring equipment and devices, such as calipers, levels, rulers, and squares.
Knowledge of methods and techniques used in making and cutting keys.
Knowledge of the characteristics and properties of a wide variety of metals and alloys.
Skill in using precision measuring equipment and devices.
Skill in using small hand tools.
Skill in making and cutting keys.
Ability to perform arithmetic computations.
Ability to work independently.
Ability to establish rapport with others and deal tactfully with them.
Ability to read and interpret plans, specifications, blueprints, and similar documents.
Ability to exercise direction in handling confidential information.
Ability to maintain accurate records.
Ability to follow oral instructions.

Responsibilities

Supervise, assign, assist, and review the performance of 1–5 Lock Shop personnel.
Assign work requests and review them to ensure timely completion.
Supervise, assign, and assist with inspection tours to ensure buildings and appurtenances are secure and safety and security standards are maintained.
Requisition supplies and equipment, maintain records, and prepare reports.
Perform and oversee lock-related work, including cutting duplicate keys, removing broken keys, opening locks without keys or combinations, cleaning and lubricating lock assemblies, and programming and servicing electrified locks.
Maintain records of work performed and of lock installation types and coding, including electronic locks, and track the locations of locks and keys.
Estimate costs for repairs and contracted remodeling or lock and security alterations.
Coordinate with Project Management to support timely installation of lock and key projects.
Plan and supervise maintenance and repair work performed by agency maintenance employees and contractors.
Maintain maintenance and repair records, manuals, and inventories of specialty tools, parts, and supplies.
Store inventory and maintain a clean, organized area.
Maintain a monthly pro card record statement of purchases.
Perform other related duties as assigned.