HPE Technical Solutions Specialist

Ingram Micro • Scottsdale, AZ

2d • $50,500 - $80,800 • Hybrid

About The Position

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. The Technical Solutions Specialist team works directly with reseller and internal partners to build complete solutions, identify opportunities, and support the sale of appropriate products and services. This is a collaborative, sales-focused role where consistency, responsiveness, technical product knowledge, and strong partner engagement all matter.

Requirements

• Formal education or hands-on experience with technology products preferred
• Effective communication skills with multiple levels of customers, reseller partners, and internal stakeholders
• Proficiency with Microsoft Office products and associated software
• Ability to follow direction while also taking initiative when needed
• Team-oriented mindset with the ability to receive constructive feedback as an opportunity to improve
• High school diploma or equivalent required
• Three years of general experience or two years of functional experience preferred
• Ability to apply acquired job skills, company policies, and procedures to complete assigned tasks

Nice To Haves

• two-year degree preferred

Responsibilities

• Build complete technology solutions and identify opportunities to help partners complete the sale with appropriate products and services
• Respond to reseller and internal partner requests expediently and efficiently through email, phone, online chat, and Microsoft calendar bookings
• Identify key opportunity details, including budget, end-user information, business need, and close date
• Expand opportunities by recommending services, support, warranty, maintenance, and adjacent technology options
• Support cross-sell conversations by identifying additional products or services that strengthen the overall solution
• Maintain productivity, engagement, and service-level metrics while delivering a consistent partner experience

Benefits

• healthcare benefits
• paid time off
• parental leave
• 401(k) plan and company match
• short-term and long-term disability coverage
• basic life insurance
• wellbeing benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED