Technical Solutions Consultant

Longbow AdvantageAnn Arbor, MI
Remote

About The Position

As a Technical Solutions Consultant, you will partner with our Sales team as a technical resource, leading hands-on product demonstrations of The Rebus® Platform for prospective and existing customers. You will draw on hands-on warehouse operations experience and technical expertise to understand customers’ challenges and show, live, how Rebus solves them. You will be proficient in the technical and operational aspects of our platform and will advise on and design solutions for prospective and existing customers alike.

Requirements

  • Bachelor’s Degree, or equivalent hands-on experience in Warehouse Operations or Supply Chain.
  • 5+ years of experience in Warehouse Operations, Supply Chain, or WMS/Logistics Technology; you understand how a warehouse runs, not just how to sell to one.
  • Ability to translate operational challenges into technical solutions and communicate them clearly to both warehouse operators and senior executives.
  • High comfort level and presence with senior executives.
  • Experience in a team-based selling environment.
  • Exceptional presentation, communication, and negotiation skills.
  • Outstanding customer-focused account management skills.

Nice To Haves

  • Experience in a technical pre-sales, sales engineering, or solutions consulting capacity, including delivering software demonstrations, preferred.

Responsibilities

  • Deliver customized, hands-on demonstrations of The Rebus® Platform to prospective and existing customers, tailoring each session to their specific warehouse operations and business goals
  • Develop and maintain expertise in feature functionality and practical application of The Rebus® Platform and our full suite of product offerings
  • Partner with sales to help companies across varying industries understand and evaluate the technical and operational fit of our products, leading evaluation cycles to gain product fit consensus
  • Design, validate and document technical solutions to share with prospective customers
  • Collect and analyze feedback from prospective customers to influence roadmap, collaborating with sales engineering, engineering, and product management teams to meet our prospects' business challenges and align with our internal business objectives
  • Participate in RFI/RFP process and respond to technical assessments

Benefits

  • Supportive work environment
  • Work/life balance
  • Competitive Salary
  • 4-weeks of paid vacation
  • 6 paid sick days, 2 paid personal days per year
  • Excellent health and dental benefits, eligible as of your first day!
  • Group RRSP/401k Matching
  • Work from Home
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