Provide pre-sales technical support for key overseas data center accounts, partnering closely with Key Account Managers (KAMs) to advance major customers, key projects, and strategic opportunities. Develop a deep understanding of customer requirements and support technical communication, solution matching, product selection, configuration recommendations, and technical clarification. Provide technical support for both primary-side and secondary-side cooling products, including chillers, air-cooled solutions, liquid cooling CDUs, fan walls, and precision air conditioning systems. Participate in customer presentations, bid support, technical proposal preparation, customer Q&A sessions, and technical coordination with consultants and EPC partners. Understand core data center requirements related to power density, redundancy levels, energy efficiency, liquid/air cooling ratios, and reliability, supporting the development of customer-facing solutions. Coordinate with product, R&D, delivery, and after-sales teams to ensure smooth collaboration from pre-sales support through project execution. Summarize standard solutions, typical application cases, and competitor technical intelligence based on project experience to support broader platform business expansion.
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Job Type
Full-time
Career Level
Senior