Technical Solutions Architect II (USI8) (2815)

VSE AVIATION•Miramar, FL
•Onsite

About The Position

The Technical Solutions Architect II is a member of the VSE Corporate IT Infrastructure team and assists the Director, IT Infrastructure by providing leadership and technical guidance in designing and implementing technology solutions that support business needs and strategy. The role translates business requirements into practical solutions that balance cost, delivery speed, and value, making use of existing technologies and standards where possible. It also helps ensure successful, timely delivery of integrated, business-centered solutions aligned with Enterprise Architecture. The position leads and supports infrastructure and technology work, including Microsoft-based solutions, systems and network operations, security, automation, and performance improvements. It works with business stakeholders and internal and external teams, provides escalation support and team mentorship, and contributes to reliable service delivery. The role is based in Miramar, Florida, and requires some travel. The position is safety-sensitive and classified as non-DOT.

Requirements

  • Bachelor’s degree in computer sciences, information systems, or a related major; alternatively, relevant specialized technical certifications or an additional three years of relevant work experience may be substituted for the degree.
  • At least 6 years of relevant work experience.
  • At least 6 years of experience designing, implementing, and securing Microsoft Active Directory and associated technologies.
  • At least 6 years of experience administering, configuring, and maintaining systems and networks in an engineering technical role.
  • At least 6 years of experience with physical and virtual server infrastructure and systems security in an enterprise environment.
  • At least 6 years of senior-level experience across multiple IT disciplines, such as client/server technology, cloud-based IT services, data security, and operating systems.
  • At least 6 years of experience translating business needs into architecture requirements.
  • Strong verbal and written communication skills.
  • Willingness to participate in an on-call rotation and work flexible schedules, holidays, and weekends.

Nice To Haves

  • Microsoft Certified Solutions Expert certification in cloud platform and infrastructure.
  • Practical knowledge of disaster recovery planning and methodologies.
  • Knowledge of technology trends and broad familiarity with technology products and solutions.
  • Advanced knowledge of designing and implementing Microsoft core technology solutions, including Windows platforms, Azure (IaaS, PaaS, and SaaS), Exchange Server, and Office 365.
  • Advanced knowledge of Microsoft Active Directory Certificate Services (ADCS), Public Key Infrastructure (PKI), digital certificates, security tokens, and the Windows Crypto API.
  • Advanced knowledge of Kerberos and Windows authentication, including SAML, LDAP, and Basic authentication.
  • Advanced knowledge of client/server network concepts, topologies, protocols, and infrastructure, including TCP/IP, DNS, DHCP, and WINS and their operation on a client/server network.
  • Working knowledge of migrating and integrating applications to Active Directory and Microsoft Azure cloud services, including full domain migration.
  • Advanced knowledge of Microsoft Windows File and Print Services, file sharing, security, and scripting.
  • Working experience with Microsoft Hyper-V and VMware virtualization technologies.
  • Working experience with current server hardware and standards, including HP, Dell, and Cisco UCS.
  • Working experience with storage arrays, including SAN, NAS, and DAS.

Responsibilities

  • Work with business stakeholders, application owners, vendors, and industry experts to translate business requirements into technology solutions that balance cost, implementation speed, and value while leveraging existing technologies and standards.
  • Conduct root cause analysis, assess requirements, and provide strategies and preventive measures.
  • Monitor systems daily and verify the integrity and availability of networking and systems infrastructure and key processes; review reports, respond to issues, and implement resolutions to prevent or reduce incidents and outages.
  • Prepare work product documentation, training materials, checklists, and standard documents to support high-quality service delivery.
  • Promote, adopt, and implement automation standards and develop efficient workflows.
  • Evaluate, design, and implement technology solutions that improve performance, security, stability, and service efficiency.
  • Coordinate with internal and external teams, assess deliverables, organize meetings, improve communication, and align tasks and resources with project deadlines.
  • Implement software solutions using the Microsoft core technology stack to support organizational initiatives and business needs.
  • Provide escalation support to other support teams and training as needed.
  • Apply operating system and firmware patches and upgrades; upgrade administrative tools and utilities.
  • Perform periodic performance reporting to support capacity planning.
  • Follow change-management processes and assess and execute infrastructure changes to improve functionality, stability, and performance.
  • Review the ticketing system to ensure assigned tickets are identified and resolved in accordance with policies and service-level agreements.
  • Mentor and coach team members, facilitate team-building exercises, lead group meetings and discussion forums, and promote a positive work environment.
  • Perform other duties as assigned.
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