Technical Solutions Advisor – Mass Timber

MTC Solutions Inc

20h • Hybrid

About The Position

MTC Solutions is seeking a driven technical professional to join their Business Development & Technical Service team. This role is at the intersection of engineering, pre-construction, and industry engagement, aiming to expand the team's reach and impact within the mass timber industry. The Technical Solutions Advisor will build relationships with structural engineers, architects, builders, developers, and mass timber manufacturers across North America, advising them on the effective use of MTC’s structural hardware systems. The ideal candidate will be an effective communicator with strong construction and technical experience, preferably with an engineering background, to influence projects, support customers, and advance the use of structural connection solutions.

Requirements

• Technical background in engineering, construction, architecture, or wood design.
• Enjoys working with people and building long-term professional relationships.
• Confidence to speak with engineers, architects, builders, manufacturers, and construction professionals.
• Ability to understand technical details without losing sight of the broader project objectives.
• Proactive, self-driven, and comfortable creating momentum without waiting for step-by-step instructions.
• Enjoys solving problems in a practical, collaborative way.
• Organized enough to manage multiple relationships, projects, and follow-ups at the same time.
• Comfortable working remotely and independently.
• Willing and able to travel occasionally.
• Wants to be part of a growing company in a fast-moving and innovative industry.
• Ability to read and interpret construction drawings and specifications.
• Strong written and verbal communication skills.

Nice To Haves

• Degree in structural engineering, wood engineering, civil engineering, construction management, or a related technical field.
• Professional engineering background or engineering-in-training experience is considered a strong asset.
• Experience in mass timber, structural design, construction, technical advisory, pre-construction, or building products is considered an asset.
• Experience using CRM systems, such as HubSpot, is an asset.
• Bilingual English/French is an asset but not required.
• Valid passport and ability to travel within North America.

Responsibilities

• Build and maintain strong relationships with structural engineers, architects, contractors, developers, mass timber manufacturers, and other key industry stakeholders.
• Maintain accurate project, customer, and opportunity information in MTC’s CRM system.
• Support customers during the design and pre-construction phases of mass timber projects.
• Help drive project opportunities forward by coordinating with internal sales, engineering, technical service, operations, and marketing teams.
• Review drawings, specifications, and project information to identify where MTC products can be specified and used to improve project outcomes.
• Work with customers to understand their challenges and connect them with practical solutions.
• Develop and deliver technical presentations, project meetings, and industry discussions.
• Stay informed about major mass timber projects, industry trends, customer needs, and competitive activity.
• Travel occasionally across Canada and the United States for customer meetings, conferences, trade shows, project visits, and relationship-building opportunities.
• Work independently in a remote or hybrid environment while staying closely connected to the internal team.
• Increase MTC’s visibility early in the design and pre-construction process.
• Help more projects specify and use MTC products.
• Identify new opportunities before they reach the purchasing stage.
• Improve coordination between customers and internal MTC teams.
• Help customers feel supported, informed, and confident in using our products.
• Strengthen MTC’s reputation as a trusted technical partner in the mass timber industry.

Benefits

• Annual salary of $80,000–$120,000, based on experience and qualifications.
• Extended health benefits.
• Hybrid work model, combining in-office collaboration with work-from-home flexibility.
• Three weeks of vacation to start and up to four weeks overtime, plus additional paid days off.
• Ongoing training and development to support career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level