Technical Services Specialist | R&D

Wonderbrands • Toronto, ON

1d • Onsite

About The Position

The Food/Bakery Technologist (Process Engineer) is responsible for providing technical expertise and support to Bakeries on a wide range of subjects, including: quality, waste management, production efficiency, product formulation and design, equipment set-up and productivity standards. Additional tasks may include product development/improvement, ingredient evaluation and identifying cost-savings opportunities.

Requirements

• Post-Secondary education in the Sciences (Chemistry), Engineering or Food Science/Engineering degree
• 1+ years of Bakery R&D experience (knowledge of plant equipment, processes and ingredient functionality)
• Strong analytical skills and fact-based decision making capability
• Excellent interpersonal skills with the ability to interact with all levels in a manufacturing environment (shop floor, supervisors, technical staff) as well as other departments (marketing, etc.)
• The ability to translate complex problems into simple language
• The ability to travel nationally and work flexible hours as required
• Some travel as required ~25% (coast to coast within Canada)

Nice To Haves

• Mechanical aptitude for understanding the limits of plant equipment (a strong asset)
• Bilingual in French is an asset

Responsibilities

• Lead troubleshooting in facilities and work with manufacturing teams to reduce quality complaints through the optimization of processes and formulae.
• Investigate and resolve product variations by applying a scientific approach to the variables.
• Improve current processes through innovation and the testing of new technologies.
• Become familiar with every aspect of process and equipment capability in order to distribute knowledge amongst all facilities.
• Provide training and technical support to plants to ensure products meet customer expectations. This will include providing direct training on new technologies and manufacturing processes.
• Identify and support cost savings measures through process optimization, ingredient substitutions and reductions, or formulae optimization.
• Work closely with PD, QA and Manufacturing to support new product launches as well as the development/improvement of existing products.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree