The objective of the Technical Support Representative (TSR) is to perform multi-faceted duties as both a customer support specialist and gunsmith. These duties entail: resolving customer service issues, including firearms technical and repair inquiries, consumer-direct retail customer issues, making recommendations to customers regarding selection/purchasing of Beretta products, use and care of Beretta products after purchase and servicing firearms. As required, attends shooting events/shows and provides customer support and gunsmithing support. Initially performs gunsmithing duties in an apprenticeship role with the potential to advance to a master gunsmith role.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED