Technical Services Representative

Heritage - Crystal Clean LLC • Little Rock, AR

12h • $77,000 - $90,000 • Hybrid

About The Position

The Technical Services Representative is responsible for profiling hazardous waste and serves as the primary point of contact for disposal facilities. This role involves managing customer needs for hazardous and non-hazardous waste disposal, transportation, and environmental field services, including Inside Sales and technical support. The representative will also support Industrial Sales Representatives and educate team members and customers on relevant regulations.

Requirements

• High school diploma or GED equivalent is required.
• Experience profiling hazardous and non-hazardous waste.
• Knowledge of local, state and federal laws and regulations for hazardous and non-hazardous waste disposal.
• Good verbal and written communication skills.
• Highly responsive.
• Detail oriented.
• Proficient with Microsoft Office Suite.

Nice To Haves

• May conduct job walks in the field.

Responsibilities

• Ensures Health and Safety is the number one goal by following policies, processes, and always acting in a safe manner.
• Review analytical and waste classification for team members and customers.
• Interface with disposal facilities to schedule and finalize the approval process.
• Determine the proper Class I, II and III landfills to send hazardous waste.
• Manage customers needs for hazardous and non-hazardous waste disposal, transportation and environmental field services.
• Manage the logistics for the transportation of shipping hazardous and non-hazardous waste.
• Responsible for Inside Sales and technical support for waste disposal, transportation and environmental field services as needed for location(s).
• Support the Industrial Sales Representatives in selling to customers.
• Educate team members and customers on the local, state and federal regulations, including but not limited to RCRA and TSCA for waste approval to proper landfills.
• Prepare quotes for transportation and disposal services.
• Responsible for accounts payable and receivable for location(s).
• Administers and maintains profiles, job log tracking, manifests, labels and land ban documentation.
• May complete job walks for waste lab packing and consolidation as needed.
• Other reasonable directives, responsibilities and activities may change or be assigned at any time with or without notice.

Benefits

• PTO, paid holidays, sick time
• Medical, dental, vision, life insurances
• 401(k) with company matching

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED