Technical Services Engineer

Valvoline•Lexington, KY

1d•Remote

About The Position

Valvoline Global Operations is seeking a hands-on Technical Services Engineer to support field test sites, product development, industry approvals, OEM support, and customer application needs. Reporting to the Technical Services Manager, this role works with R&D and formulation, Marketing, Sales, customers, and test partners. It provides technical support for lubricants, hydraulic fluids, chemicals, and coolants across consumer and industrial applications. The role requires mechanical aptitude, communication skills, use of engineering and scientific methods, data analysis, and technical writing and presentation skills. Experience in tribology and lubricant formulation is preferred. Approximately 20–50% travel may be required, primarily within the United States, with occasional international travel; most travel is by vehicle and air.

Requirements

Undergraduate or advanced degree in Engineering or Science.
At least 10 years of experience in an engineering-related discipline.
Strong mechanical aptitude and experience working with engines, vehicles, heavy equipment, or equipment maintenance in a personal or professional capacity.
Working knowledge of engineering principles and scientific methods, with the ability to analyze data and prepare polished technical reports and presentations.
Strong written and verbal communication skills, including the ability to work directly with customers and resolve field issues through completion.
Authorization to work in the United States.
Ability to lift up to 15 lbs.
Prolonged periods of sitting and working at a computer.
Frequent communication through virtual and in-person meetings.
Approximately 20–50% travel may be required, primarily within the United States, with occasional travel to other countries.

Nice To Haves

Mechanical or Manufacturing Engineering degree.
Experience with statistical software and/or data acquisition.
Prior technical sales or technical advisor experience in petroleum, lubricants, base oils, or equipment industries.
Experience in tribology and lubricant development, mechanical development of heavy-duty equipment, or industrial and manufacturing lubricant applications.
Certified Lubrication Specialist (CLS) or Oil Monitoring Analyst certification.

Responsibilities

Work with approved laboratories and the R&D laboratory to develop and support oil analysis programs, and turn used-oil data into reports and customer maintenance recommendations.
Plan, coordinate, and manage field tests for engine oil, transmission oil, gear oil, and related lubricants to support industry approvals, marketing claims, and customer demonstration or acceptance testing.
Investigate and resolve product application problems through root-cause analysis, including supporting Quality and Supply Chain concerns when needed.
Oversee and report on detailed engine inspections and rebuilds.
Research equipment design, technology changes, industry practices, and ASTM standards to provide field knowledge to Sales, R&D, and Marketing on product performance, customer needs, and industry trends.
Assist Marketing with sales literature, technical presentations, and customer, distributor, and internal training seminars.
Provide proactive technical support to Sales and customers across Industrial, Manufacturing, Trucking Fleet, Construction, Power Generation, Marine, Mining, and other applicable segments, while developing customer relationships.
Complete lubricant cross-referencing and related technical analysis to support Sales opportunities.
Perform other duties and responsibilities as determined by Valvoline from time to time.