Technical Services Coordinator

Greenwood Associates Inc.•Niles, IL

11d•$25 - $35•Hybrid

About The Position

Greenwood Associates Inc. is a family owned and operated distributor of natural fruit and vegetable juice concentrates, purees, and essential oils, proudly serving the food and beverage industry since 1974. With over 50 years of experience, Greenwood provides high-quality products, custom blending, packaging, and logistics solutions to customers across North America. Rooted in strong relationships and a people first culture, Greenwood values teamwork, accountability, and long-term growth. As a stable, multi generation business, we empower employees to make an impact, build lasting partnerships, and grow their careers in an environment that values integrity and collaboration. Reporting to the Regulatory Affairs Manager, the Technical Services Coordinator is responsible for collecting, reviewing, and organizing compliance documentation from various sources, and distributing relevant documents and information to customers and suppliers. This position is a full-time, at-will, hourly non-exempt role.

Requirements

High school diploma or equivalent required; bachelor’s degree preferred
Excellent written and verbal communication skills
Strong computer skills and proficiency
Ability to quickly learn and adapt to new business systems and software platforms
Excellent organizational skills with high attention to detail
Self-motivated and capable of managing multiple tasks efficiently

Nice To Haves

2+ years of experience in regulatory affairs, quality assurance, food safety, technical services, customer support, document control, or a related administrative environment preferred

Responsibilities

Respond to documentation requests related to food safety, quality, and regulatory compliance with a customer service focus
Support the sales team by responding to document requests or related questions
Prepare, organize, and maintain internal technical and compliance documentation to ensure accuracy, accessibility, and ongoing regulatory readiness
Maintain and update supplier and product data in food safety and compliance management software, and fulfill related documentation requests submitted through customer portals
Track and update supplier approval documentation as needed in support of and in coordination with regulatory control
Participate in departmental meetings and present cases for team discussions
Perform other documentation tasks as required