Technical Services Analyst II

Rheem Manufacturing CompanyDayton, OH
Remote

About The Position

The Technical Services Analyst II will provide support for desktop/laptop computers and peripherals which includes installing, diagnosing, repairing, maintaining, and upgrading all hardware, software, and equipment while ensuring optimal performance. Troubleshoot reported problems in a timely and accurate manner and provide end user training/assistance when required. This position will serve 2J Supply customers from a home-based office located in the area. Our ideal candidate is based in Dayton, OH.

Requirements

  • Support for desktop/laptop computers and peripherals
  • Installing, diagnosing, repairing, maintaining, and upgrading all hardware, software, and equipment
  • Troubleshooting reported problems in a timely and accurate manner
  • End user training/assistance

Responsibilities

  • Provide support for desktop/laptop computers and peripherals
  • Install, diagnose, repair, maintain, and upgrade all hardware, software, and equipment
  • Ensure optimal performance of hardware, software, and equipment
  • Troubleshoot reported problems in a timely and accurate manner
  • Provide end user training/assistance when required
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