Technical Services Account Manager

KPS GlobalFort Worth, TX
Onsite

About The Position

KPS Global® is the largest provider of insulated panel systems for custom walk-ins to the convenience store, supermarket and warehouse club markets. We also manufacture custom enclosures for controlled environments for the scientific and industrial markets. Setting the industry standard for more than 75 years, with knowledgeable experts who work with customers to develop custom cold storage solutions for a wide range of industries including food retail, industrial and scientific markets. KPSG is headquartered in Fort Worth, Texas with five manufacturing locations in Fort Worth, TX; Piney Flats, TN; Conyers, GA, San Dimas, CA and Goodyear, AZ. KPS Global believes in people who drive positive change. We value outstanding people who are deeply committed to providing innovative, high-quality service to customers from coast to coast. As a member of the KPSG team, you will be part of an exciting and modern company culture where you will enjoy professional growth and benefit from an environment where creativity, innovation and hard work are rewarded. KPS Global is a privately held company, owned by the Viessmann Generations Group, with more than 850 employees.

Requirements

  • Associate degree
  • 1 – 3 years of experience in commercial foodservice equipment
  • Strong verbal and written communication skills
  • Ability to interpret and understand construction documents and specifications
  • Capable of applying basic math principles
  • Detail oriented
  • Comfortable with heavy phone and computer use
  • Proficient with Microsoft Office including Outlook, Word, and Excel

Nice To Haves

  • PowerPoint proficiency preferred

Responsibilities

  • Responsible for direct contact with dealers, reps, and end-users.
  • Effectively communicate to understand the needs and expectations of each project through orders, quotations, and drawings.
  • Work closely with Sales Engineers and Managers to receive approval for quotes and drawings.
  • Assist in managing projects to completion.
  • Configure custom solutions and offer exemplary customer service.
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