Technical Service Representative
Uline•Pleasant Prairie, WI
•Onsite
About The Position
In this role, you’ll help customers get the most out of their Uline products by providing expert guidance on proper use, troubleshooting issues and performing repairs that keep their operations running smoothly. Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Requirements
- High school diploma or equivalent.
Nice To Haves
- Bachelor's degree preferred.
- Prior electrical and mechanical experience a plus.
- 2+ years of customer support experience a plus.
Responsibilities
- Repair products returned by customers including packaging tools and equipment.
- Provide technical support to our customers through email and over the phone, offering solutions to prevent unnecessary product returns.
- Act as a resource for departments, answering questions and supporting their repair-related needs.
- Coordinate parts and estimates for repairs.
Benefits
- Complete health insurance coverage
- 401(k) with 6% employer match that starts day one!
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
