Technical Service Representative
Valmet•Appleton, WI
•Remote
About The Position
Valmet is seeking a Technical Service Representative to provide field service and technical support for papermaking finishing equipment. This customer-facing role is responsible for equipment installation, commissioning, troubleshooting, maintenance, repairs, and operator training. The ideal candidate will have strong mechanical aptitude and experience supporting industrial equipment within the paper industry or related manufacturing environments.
Requirements
- Associate's or Bachelor's degree in Mechanical Engineering, Papermaking Technology, or a related technical field.
- 3-5 years of technical experience within the papermaking industry or a related industrial environment.
- Strong mechanical troubleshooting and problem-solving skills.
- Ability to work independently and manage field assignments with minimal supervision.
- Strong communication and customer service skills.
- Ability and willingness to travel extensively throughout North America.
Responsibilities
- Provide technical support and advisory services to customers and contractors.
- Assist with equipment installation, startup, and commissioning activities.
- Perform preventive maintenance, troubleshooting, repairs, and field service work.
- Prepare service reports and maintain accurate documentation.
- Train customer personnel on equipment operation and maintenance.
- Conduct site audits and identify opportunities for equipment and process improvements.
- Support customers throughout the United States and North America.
Benefits
- competitive compensation
- comprehensive benefits
- retirement savings programs
- opportunities for professional growth and advancement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
