Technical Service Manager - Triple S Flotech

Floworks International LLC • Mobile, AL

4d • Hybrid

About The Position

The Technical Service Manager, Electric Actuation provides leadership and technical expertise for electric actuation field service operations. This role supports customers, sales, and operations teams by overseeing service execution, troubleshooting technical issues, developing service proposals, and ensuring safe, efficient project delivery.

Requirements

• 10+ years of experience in electric actuation, automation, controls, or industrial field service operations.
• Ability to read and interpret engineering drawings, electrical schematics, and technical specifications.
• Strong customer service, communication, and problem-solving skills.

Nice To Haves

• Prior leadership or supervisory experience preferred.
• OSHA, MSHA, or other industry certifications preferred.

Responsibilities

• Lead field service activities for electric actuation products and systems.
• Evaluate customer sites and develop scopes of work and service quotations.
• Coordinate field personnel, equipment, and project schedules.
• Provide technical support and troubleshooting for customers and internal teams.
• Partner with sales teams to identify opportunities and deliver technical solutions.
• Review technical drawings, specifications, and project requirements.
• Ensure compliance with safety standards, customer requirements, and company policies.
• Develop and mentor field service personnel while driving continuous process improvement.

Benefits

• Medical, Dental & Vision Insurance with multiple plan options
• Company-paid Life and Disability Insurance
• 401(k) with company match
• Health Savings & Flexible Spending Accounts
• Supplemental coverage including Accident, Critical Illness, and Hospital Indemnity
• Employee Assistance Program
• Identity Theft Protection at discounted rates

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed