Technical Service Engineer

Valmet•Atlanta, GA

1d•Remote

About The Position

The Technical Service Engineer is a specialized position that requires independent thought and a focused customer-support mindset. The right candidate will have a strong electro-mechanical aptitude with an even stronger desire for continuous development and improvement. In addition to technical aptitude, the position requires understanding and solving commercial challenges -- and when possible, turning this into a growth opportunity. Accountable for service and technical support of Measurement products (Consistency and Solids Measurement Transmitters) to new and existing customer accounts. Coordinates and participates in the product support, project engineering and field service support work that is required for successful business promotion.

Requirements

Strong technical knowledge and troubleshooting ability.
Drive and willingness to do what It takes to get the job done.
Good communication skills, both with customers and internally.
Ownership and pride in your work.
5 years progressive application and Technical Service experience in a process technology or pulp & paper industry preferred.
B.S. Degree in Chemical, Electrical (EET or EE), or P&P Engineering Technology.
Other Technical Training and Experience will be considered.
Maintain a valid driver’s license.

Responsibilities

Experience in servicing and supporting products in a process industry.
Experience in the paper mill or industrial process industries, you will be visiting different customer sites and providing localized support including calibration and troubleshooting industrial instrumentation.
The position is designed for a self-motivated individual that is driven to provide world-class support and cultivate strategic relationships with your customers.
Develops and implements product and training presentations, providing solutions to the customer’s process control needs.
Working in a collaborative, results oriented, matrixed environment, communication and responsiveness is essential.
Support and work closely with customers and deliver business results.
Collaborate well and must work independently.