Technical Service Controls Engineer

Brown Machine Group•Knoxville, TN

6d•Hybrid

About The Position

BMG has an exciting opportunity for a Technical Field Service Controls Engineer who is responsible for the start-up, debug, installation, troubleshoot, repair and training on all equipment in the customer’s plant and at the manufacturing site when required. We are looking for someone who can work onsite at our Beaverton, MI or Knoxville, TN location but will consider a remote location for the ideal candidate who has 3 years or more experience in the installation and programming of PLCs and Servo Systems for capital equipment. Wage includes hourly base pay with an increased pay scale when traveling or visiting customer sites.

Requirements

A minimum of 3 years’ experience in a manufacturing environment.
Experience in industrial controls including the installation and programming of PLCs and Servo Systems.
Willingness to travel domestic and internationally up 50% to 75% of time.
Must possess or able to secure a valid passport and other documents required for travel and have and maintain a current driver’s license with no restrictions.
A minimum requirement for this position is the ability to work legally in the United States on a permanent basis. No visa sponsorship/support is available for this position.

Nice To Haves

Prefer an Associate, 2-year trade school certification, or will consider 2 years of relevant experience lieu of a degree/certification.

Responsibilities

Accomplishes or assists in the installation and start-up of equipment at customer plants as assigned.
Performs preventative maintenance on machines at customer plants as assigned.
Performs training on machines at customer plants as assigned.
Repairs or adjusts machines at customer plant as assigned. Checks repair work or adjustments by observing machines in operation. Ascertains that repaired or adjusted equipment is operating in accordance with customer requirements before leaving the customer’s plant.
Assists other BMG employees in activities at customer plants as required in conjunction with service calls.
Suggests modifications or changes in existing equipment on the basis of observations made in the course of performing service work.
Reviews all spare parts on hand at customer plants and advises customer what spare parts are needed to bring the parts inventory up to prescribed levels.
May perform repair, adjustment, and/or assembly work on experimental machines located at Brown Machine as assigned.
Prepares service and expense reports and field change service notices for all service calls made.
Briefs engineering and sales personnel involved with a given machine, as to major changes in the status of the machine observed in the field.
Publicizes and promotes the sale of BMG products whenever the opportunity for such activity occurs.
Perform programming work to support in-field/warranty/troubleshooting activities as required.
Backfill debug activities on machines located at BMG as required.
Travel to customer sites as required.