Technical Service Engineer | Semiconductor Industry
About The Position
Marketech International Corporation USA is seeking a hands-on and technically skilled Technical Service Engineer to support technical service operations, equipment installation, troubleshooting, and customer-facing engineering support within high-tech and semiconductor-related environments. This role is responsible for providing on-site and remote technical support, assisting with system integration, supporting installation and commissioning activities, and helping resolve technical issues related to equipment, systems, and materials. The ideal candidate will have a strong engineering foundation, mechanical aptitude, excellent problem-solving skills, and the ability to work effectively with internal teams, external customers, suppliers, and vendors.
Requirements
- Bachelor’s degree in Engineering, Mechanical Engineering, Electrical Engineering, Materials Science, or a related technical field
- 1–5+ years of experience in technical service, field engineering, technical support, equipment support, or a similar role preferred
- Strong mechanical aptitude and hands-on troubleshooting ability
- Ability to read and interpret technical drawings, specifications, manuals, and engineering documentation
- Strong problem-solving, analytical, and communication skills
- Ability to work cross-functionally with engineering, operations, sales, vendors, suppliers, and customers
- Proficiency with Microsoft Office, including Excel, Word, PowerPoint, and Outlook
- Ability to work on-site in Phoenix, Arizona
Nice To Haves
- Experience in semiconductor, high-tech manufacturing, industrial, or cleanroom environments
- Experience supporting equipment installation, system integration, field service, commissioning, or startup activities
- Experience working directly with customers in a technical service or engineering support capacity
- Familiarity with technical reporting, service documentation, and issue tracking
- Multilingual ability preferred, especially Mandarin; Spanish is a plus
Responsibilities
- Provide on-site and remote technical support to customers, internal teams, and project stakeholders
- Support equipment installation, setup, commissioning, and startup activities
- Troubleshoot technical issues and perform root cause analysis to resolve equipment, system, or product failures
- Assist with system integration, product validation, performance optimization, and technical testing
- Coordinate with suppliers, vendors, engineering teams, and customers to resolve technical challenges
- Support the Business Development team by providing technical expertise during client discussions and project evaluations
- Review and interpret technical drawings, specifications, manuals, and product documentation
- Document service activities, troubleshooting findings, issue resolutions, and technical recommendations in service reports
- Ensure work is completed in accordance with technical specifications, safety standards, quality requirements, and company procedures
- Participate in product training, continuous improvement initiatives, and process optimization efforts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
