Technical Service Engineer I

Daifuku • Columbus, OH

5d

About The Position

Daifuku Automotive America Corporation is seeking a Technical Service Engineer I to install, troubleshoot, and maintain automotive automation and material handling products and equipment. Under general direction, the engineer performs electrical, electronic, and mechanical repairs; identifies and repairs product failures; orders and replaces parts; and recommends products, systems, or services suited to customer needs. The role involves working with material handling systems such as Power & Free conveyors, skid conveyors, FDS friction conveyors, fork transfers, and part carriers.

The position requires applying technical knowledge and judgment to plan and carry out work, with creativity and latitude. It may include leading and directing others, supervising associates and skilled trades, supporting site installation through customer acceptance, conducting engineering studies, and developing solutions based on customer requirements. The engineer also contributes to small projects valued below $1 million, including estimates, bids, customer quotes, and subcontractor or customer meetings and negotiations.

The role requires flexibility to travel to job sites in the United States, Canada, or Mexico, and availability for weekends, nights, overtime, and holidays as needed. Work may involve navigating industrial conveyor systems using access ladders, scaffolding, and screen guards, as well as prolonged standing or walking and lifting 25–50 pounds.

Requirements

• Bachelor of Science technical degree in electrical, mechanical, or automation engineering, or equivalent.
• Strong communication skills, including the ability to communicate clearly and work effectively with customers and peers.
• Ability to respond proactively to changes and handle other essential tasks as assigned.
• Broad customer focus and commitment to resolving problems and making decisions based on business priorities.
• Ability to communicate with customer engineers to gather system requirements and translate them into functional technical specifications.
• Ability to navigate industrial conveyor systems using access ladders, scaffolding, screen guards, and similar equipment.
• Ability to stand and/or walk for long periods and lift 25–50 pounds.
• Availability for weekend, night, overtime, and holiday work as needed; flexibility to travel to job sites in the United States, Canada, or Mexico.

Nice To Haves

• Strong PLC programming skills in a hands-on field construction environment.
• Ability to select and manage subcontractors and manage schedules and budgets.
• Ability to meet with customers to identify needs and potential sales opportunities.
• Debugging skills during commissioning of new equipment or modifications to existing equipment.
• Machinery installation experience.
• Proficiency with Microsoft Office, particularly Excel, Word, PowerPoint, and MS Project, and general computer skills.
• At least two years of experience with AutoCAD, Inventor, or other 3D modeling software.
• Zero to three years of experience in material handling and conveyor engineering for the automotive industry.
• Zero to three years of experience in a construction or manufacturing environment.

Responsibilities

• Install, troubleshoot, and maintain products and equipment, including performing electrical, electronic, and mechanical repairs.
• Identify, analyze, and repair product failures; order and replace parts as needed.
• Recommend products, systems, or services that fit customer needs.
• Observe equipment in operation, listen for problems, execute test-cycle operations, and use precision measuring and testing instruments.
• Perform preventive maintenance according to site-specific procedures and operations and maintenance manuals.
• Complete assigned site-specific projects.
• Track parts used to maintain consignment inventory accuracy and follow stock-handling procedures.
• Interpret engineering drawings and assist site installation crews through the installation phase and customer final acceptance.
• Perform engineering studies and develop reliable, optimum solutions based on customer requirements.
• Create bid documents, estimates, and customer quotes for small projects valued below $1 million; facilitate meetings and negotiations with subcontractors and customers for those projects.
• Understand project schedules and site activities needed to implement material handling systems successfully.
• Work with structural design and analysis, including calculations.
• Interface with the on-site project team and design team to resolve issues; troubleshoot and resolve minor on-site problems.
• Lead and direct work and, as required, supervise associates and skilled trades.
• Be available to work weekends, nights, overtime, and holidays as needed.
• Travel to job sites in the United States, Canada, or Mexico as required.

Benefits

• Medical, dental, and vision insurance available on day one.
• Optional critical illness and accident insurance.
• Flexible spending account (FSA) and health savings account (HSA).
• Company-provided life and disability plans.
• 401(k) through Fidelity.
• Seven paid sick days, prorated according to start date.
• Thirteen paid vacation days, prorated according to start date.
• Eleven paid holidays.
• Yearly performance bonuses.
• PPE reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level