Technical Security Associate

DTCC•Jersey City, NJ
•Hybrid

About The Position

The Technical Security Associate supports the design, operation, assessment, maintenance, and continuous improvement of DTCC’s physical security technology environment. The role oversees physical security systems such as access control, video surveillance, intrusion detection, visitor management, identity and credentialing technologies, security alarms, and other security platforms. It helps ensure that these technologies are reliable, appropriately configured, secure, and aligned with business and physical security requirements to safeguard DTCC personnel, assets, and business sites. The position is part of Global Security Management, which is responsible for DTCC’s physical security and life safety program. Technical Security oversees the Global Security Technology Program, including video surveillance and access control systems, and supports troubleshooting, maintenance, updates, and adoption of security technology. The role works in coordination with information technology on system planning, design, development, testing, implementation, and maintenance.

Requirements

  • At least 4 years of experience supporting or administering enterprise physical security technology.
  • Hands-on experience with access control and CCTV/video management systems.
  • Experience troubleshooting cameras, card readers, electronic locks, alarms, controllers, and related physical security devices.
  • Experience with system upgrades, patching, testing, and production implementations.
  • Experience with enterprise system integrations, including APIs and/or SFTP.

Nice To Haves

  • Bachelor’s degree preferred, or equivalent relevant experience.

Responsibilities

  • Administer the global access control and video management system.
  • Support integration with third-party enterprise systems, including through APIs and secure file transfer protocol (SFTP).
  • Represent Global Security Management in planning, design, development, testing, implementation, and maintenance of system updates and enhancements in coordination with information technology.
  • Maintain the CCTV system application, including IP and analog cameras, and keep it updated with the latest original equipment manufacturer software.
  • Test software, system updates, and security patches in development and testing environments before installation in production.
  • Perform advanced troubleshooting of electronic and physical security systems, including controlled access systems, micro-controllers, alarm panels, visitor systems, CCTV, and network video recording systems.
  • Troubleshoot turnstiles, blast doors, electronic locks, and card readers.
  • Incorporate risk and control processes into day-to-day responsibilities, monitor and mitigate risk, and escalate issues appropriately.

Benefits

  • Competitive compensation, including base pay and annual incentive.
  • Comprehensive health and life insurance and well-being benefits, based on location.
  • Retirement benefits.
  • Paid time off and personal/family care, and other leaves of absence when needed to support physical, financial, and emotional well-being.
  • Flexible/hybrid work model of three days onsite and two days remote.
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