Inside Technical Sales

SulzerSanta Ana, CA
Onsite

About The Position

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society. This role is responsible for reviewing plans, technical specifications, and drawings to determine JWC product mix recommendations and pricing for proposals. The position involves effectively responding to requests from the outside sales team and Consulting Engineers, communicating with the manufacturer's representative network, and completing formal quotes and direct bids. The role requires close collaboration with sales managers and Consulting Engineers to ensure profitable pricing and correct product mix, as well as following up on quotation/proposal status. Additionally, the position involves reviewing purchase orders, resolving customer concerns, and working with outside sales staff, R&D, and Operations to prepare timely and accurate proposals. Building relationships for repeat business and providing excellent customer service are key aspects of this role. Other duties and special projects may be assigned.

Requirements

  • Associates Degree in a Technical area or 2 years of related experience
  • 1-2+ years with technical sales, Applications Engineering or Sales Engineering in the North American public works industry. Preferably wastewater treatment industry.
  • Excellent oral and written communication skills as well as outstanding overall presentation skills.
  • Demonstrated ability to perform equipment take-offs from bid packages.
  • Demonstrated ability to read and understand construction drawings and specifications including basic knowledge of motor control electrical schematics
  • Ability to use technology and analysis tools (Excel, Outlook, web, databases)
  • Highly self-motivated.
  • Flexible, reliable, strong work ethic, dependable team player, positive, constructive attitude.
  • Outstanding business etiquette skills.
  • Knowledge of products and technologies including current and potential applications.

Nice To Haves

  • CSI specification certification

Responsibilities

  • Effectively respond to the requests and requirements of outside sales team and Consulting Engineers to ensure that current and prospective customers are being communicated consistently on all the Company’s product lines.
  • Communicates and follows-up with manufacturer’s representative network to provide specifications and technical sales information to influence Consulting Engineers, contractors and end-user customers.
  • Reviews technical specifications and customers’ requirements to determine JWC product mix.
  • Completes Formal Quotes and Direct Bids as required.
  • Works closely with sales managers, Consulting Engineers to quote and provide correct product mix at a profitable price.
  • Follows-up with reps and prospective customers on quotation/proposal status.
  • Reviews purchase orders and provide feedback to Contract Administration if terms are unclear or if PO is not valid.
  • Resolves customer concerns in a timely manner, understands customer’s needs, applications and specifications.
  • Works closely with outside sales staff, R&D and Operations in order to prepare timely and accurate proposals.
  • Builds relationships to provide repeat business and excellent customer service.
  • Perform other duties and special projects as assigned

Benefits

  • 12 Paid Holidays
  • 15 Paid Time off (PTO) Days
  • Medical, dental, vision, life, and disability
  • 401k with 6% company match
  • Employee Assistance Program
  • Employee Wellness Program
  • Bonus Programs. Based on company performance and individual performance.
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