Technical Inside Sales Specialist

ABBWilton, CT
Remote

About The Position

This position reports to the Service Sales Manager and plays a fundamental role in achieving revenue growth objectives. The Technical Inside Sales Specialist must be comfortable multitasking and interacting directly with ABB Customers. They will build relationships internally with the Operations Teams, Commercial Proposal Managers, Sales Managers and Administrators, and will also rely on and work with Channel Partners and Manufacturers’ Representatives. This role requires comfort in being the key point of contact for customers with urgent needs, and a certain level of technical knowledge of electrical products and services is expected. An ability to learn processes quickly and think creatively will be necessary to add value to customers. This position operates in a dynamic environment where it is imperative to be able to organize, prioritize, and have confidence to respond. This role is contributing to the Electrification Services Division in the United States and is a remote position, but successful candidates will be located in OH, KY, MA, RI, CT, or NH.

Requirements

  • Bachelor's Degree, or a High School Diploma / GED and a minimum of 4 years of relevant experience
  • Experience in proposal or quote development, sales support, or order administration strongly preferred
  • General knowledge of power transmission & distribution products/systems preferred.
  • Previous experience with business-to-business customer support preferred.
  • Candidates must already have a work authorization that would permit them to work for ABB in the US

Responsibilities

  • Penetrating into IB, promoting various upgrades, retrofits, and value-add solutions to the benefit of the customers and ABB.
  • Understanding the channel strategy and the establishment of related prices, and preparing sales plans, reviewing them, and proposing recovery plan(s) when needed.
  • Generating service sales leads and developing new market opportunities by utilizing market trend information and through identifying and exploring potential new service portfolios.
  • Acting as a marketer/salesperson of ABB’s service products and solutions during marketing activities (campaigns, trade fairs, exhibitions, conferences, customer meetings).

Benefits

  • Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
  • Choice between two dental plan options: Core and Core Plus
  • Vision benefit
  • Company paid life insurance (2X base pay)
  • Company paid AD&D (1X base pay)
  • Voluntary life and AD&D – 100% employee paid up to maximums
  • Short Term Disability – up to 26 weeks – Company paid
  • Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
  • Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance)
  • Parental Leave – up to 6 weeks
  • Employee Assistance Program
  • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
  • Employee discount program
  • 401k Savings Plan with Company Contributions
  • Employee Stock Acquisition Plan (ESAP)
  • ABB provides 11 paid holidays.
  • Salaried exempt positions are provided vacation under a permissive time away policy.
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