Remote Technical Sales Support – Data Centers

HVAC RNTL•Houston, GA
•Remote

About The Position

HVAC RNTL is seeking a Technical Sales Support professional for its Mission Critical Solutions team. The role provides hands-on technical expertise for Data Center customer pursuits and project delivery, with particular emphasis on commissioning-phase applications and load-bank use. The successful candidate will help customers define test requirements and develop practical load-bank and temporary-system solutions, while supporting technical documentation and field execution. The position partners with Business Development Managers, engineering, service, and operations from technical discovery through commissioning. It serves as a technical resource to customers and internal teams, supports safe work practices, and requires regular travel to customer sites and project locations across North America as needed.

Requirements

  • At least five years of experience in the Data Center sector in a technical, commissioning, applications-engineering, field-service, or closely related role.
  • Technical proficiency in Data Center commissioning, including specific experience using load banks during commissioning or integrated systems testing.
  • Working understanding of electrical and thermal test applications, equipment interfaces, site coordination, commissioning documentation, and safe work practices.
  • Ability to interpret technical requirements and communicate practical solutions clearly to customers, contractors, commissioning teams, and internal partners.
  • Strong planning, troubleshooting, documentation, and cross-functional coordination skills.
  • Comfort working in active construction and mission-critical environments.
  • Willingness and ability to travel regularly to customer sites and project locations across North America.

Nice To Haves

  • Experience with both air-cooled and liquid-cooled load-bank applications.
  • Exposure to liquid-cooling systems, CDUs, pumps, filtration, flushing, or hydronic testing.
  • Experience producing or reviewing method statements, commissioning scripts, test reports, and closeout documentation.

Responsibilities

  • Partner with Business Development Managers during customer discovery, solution development, estimating, proposals, submittals, and project handoff.
  • Help customers and project teams define commissioning test objectives, sequences, equipment needs, interfaces, acceptance criteria, and documentation.
  • Support selection and planning of air and liquid load banks for commissioning, including capacity, configuration, connections, controls, and deployment needs.
  • Develop or support method statements, test plans, equipment schedules, one-line and connection requirements, commissioning checklists, risk reviews, and customer-facing technical responses.
  • Coordinate with service and operations on equipment readiness, site access, mobilization, setup, safe operating practices, test support, data capture, and demobilization.
  • Support integrated solutions that may include generators, UPS and electrical systems, temporary chillers, air handlers, pumps, filtration, hydronic systems, and liquid-cooling loop support.
  • Participate in site walks, technical meetings, pre-mobilization reviews, and commissioning activities; travel to project sites as needed to support safe, reliable execution.
  • Capture field feedback, test results, documentation gaps, and lessons learned, and recommend practical improvements to procedures, packages, and technical capability.
  • Work safely and follow applicable company policies, procedures, and regulations.
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