Technical Sales Support Engineer

Milacron • Batavia, OH

2d • Onsite

About The Position

Milacron is seeking a LPIM Sales -Technical Support Specialist to join its team in Batavia, Ohio. The role supports the LPIM sales process from application reviews and proposal development through post-sale customer support, helping with new machine sales and aftermarket opportunities. The position works with internal teams and suppliers to support projects through startup and ongoing customer and account needs.

Requirements

• Bachelor’s degree in Engineering or Plastics Technology.
• 2–3 years of experience in a technical or sales support role involving customer interaction.
• Background in plastics processing, injection molding, or related machinery.
• Experience with CAD tools and ability to support layout and design concepts.
• Strong communication and cross-functional collaboration skills.

Nice To Haves

• A plastics-focused degree, such as programs at Ferris State, Penn State Erie, or Shawnee State.
• Exposure to turnkey systems, automation, or auxiliary equipment.
• Interest in both technical engineering work and commercial or sales activities.
• Experience supporting proposals, applications engineering, or system-level solutions.

Responsibilities

• Support full sales-cycle activities, including application reviews, proposal preparation, and post-sale customer support.
• Develop customer proposals and presentations, including CAD layouts for work cells and system concepts.
• Coordinate with engineering, production, service, and suppliers to support projects through startup.
• Assist with aftermarket requests involving parts, retrofits, and upgrades.
• Partner with internal teams to support training, customer needs, and ongoing account success.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level