Technical Sales Support Consultant

McKesson•Irving, MI

1d•Hybrid

About The Position

The Technical Sales Consultant serves as a trusted subject matter expert, supporting revenue growth and customer retention by delivering technical expertise and solution‑oriented guidance throughout the sales cycle. This role partners closely with Sales and cross‑functional teams to demonstrate healthcare software solutions, respond to technical sales inquiries, and support proposal development for prospective and existing clients. The consultant leads product demonstrations, supports RFP/RFI responses, and acts as a product specialist for at least two solutions within the CSI portfolio, including EnterpriseRx. This role plays a key part in helping customers understand how CSI solutions solve real‑world pharmacy and healthcare operational challenges.

Requirements

Bachelor’s degree or equivalent professional experience
Typically requires 4+ years of relevant experience in healthcare, healthcare technology, pharmacy operations, or technical sales support

Nice To Haves

Experience supporting sales teams in a technical presales, solutions consulting, or sales engineering role
Healthcare software or pharmacy systems experience (EnterpriseRx strongly preferred)
Pharmacy operations or healthcare workflows knowledge
Experience responding to RFPs, RFIs, and technical assessments
CRM experience (Salesforce or similar)
Strong written and verbal communication skills, including executive‑level presentations
Working knowledge of Microsoft tools, including Microsoft Copilot
Familiarity with AI tools used in business or healthcare settings
Experience presenting at conferences or industry events

Responsibilities

Deliver engaging, tailored product and solution demonstrations for healthcare software in virtual, onsite, and tradeshow settings.
Serve as a technical subject matter expert for at least two CSI products, maintaining strong knowledge of features, functionality, and use cases.
Partner with Sales, Product, Marketing, Implementation, and Sales Operations to design and recommend customer‑focused solutions.
Respond to Requests for Proposal (RFP), Requests for Information (RFI), and technical assessments with accurate, timely, and compelling content.
Provide technical input to sales proposals, presentations, and customer discussions to support new business acquisition and retention.
Represent CSI at conferences, industry events, and trade shows as a product and solution expert.
Maintain awareness of competitor offerings, healthcare technology trends, and evolving customer needs.
Support commercialization of new products and process improvements by providing field‑based feedback and insights.