Technical Consultant (Pre-Sales)

Elsevier

1d • Remote

About The Position

This role sits within Elsevier’s Advanced Data Solutions team, which is responsible for selling and enabling customer implementations of Elsevier’s data and software solutions, with a particular focus on the Datasets and SciBite offerings. Technical Consultants (Pre-Sales) report to the global Director of Technical Consulting (Pre-Sales) while operating in regionally aligned roles, with ownership across North America, EMEA, and APAC (primarily Japan). The team partners closely with Sales, post-sales, and Professional Services teams to support enterprise customer engagements. Our solutions are already deployed within the world’s top 20 pharmaceutical companies, as well as organizations across other verticals where data-driven insight and advanced analytics are critical.

As a Technical Consultant (Pre-Sales), you will play a critical role in driving revenue growth by partnering with Sales to position Elsevier’s data and software solutions, and analytics capabilities as enablers of customer insight and decision-making. You will act as the technical authority throughout the sales cycle – driving discovery, defining data use cases, and showcasing how Elsevier’s solutions power advanced analytics, knowledge graphs, and AI workflows. Success in this role is built on three pillars – a strong technical foundation, deep domain understanding, and exceptional customer-facing skills – enabling you to translate data and software capabilities into compelling, outcome-driven solutions.

Requirements

• Strong understanding of data-driven analytics workflows, including data ingestion, enrichment, integration, and insight generation
• Working knowledge of Generative AI, NLP, ontologies, taxonomies, and knowledge graphs, and how these are applied to real-world analytical use cases
• Deep understanding of cloud and technical ecosystems (e.g., AWS, REST APIs, SFTP, HTTP, OAuth, Docker, Python etc.)
• Proven experience delivering technical demonstrations and presentations to both technical and non-technical stakeholders
• Excellent communication, storytelling, and stakeholder-management skills
• Confidence leading complex technical discussions and navigating challenging or ambiguous customer conversations
• Master’s or PhD in a science or technology field, or equivalent practical experience
• Experience working with pharmaceutical, life sciences, engineering, or other data-intensive enterprise environments
• Understanding of how data and software are used to support research, analytics, and decision-making is highly desirable

Responsibilities

• Lead technical discovery to understand customer objectives, analytical workflows, data landscapes, and success criteria, translating business and scientific challenges into data-driven use cases, solution architectures, and value narratives
• Design and deliver tailored solution demonstrations showcasing how Elsevier data and software enable insights (e.g., discovery, analytics, AI/ML readiness, and knowledge graph construction)
• Scope and prepare solution proposals, and support proof of concepts (PoCs), technical evaluations, and pilots to validate solution fit and value, clearly articulating technical trade-offs, assumptions, and dependencies across data, software, and services
• Act as a trusted technical advisor throughout the sales cycle, supporting account strategy, solution positioning, and competitive differentiation
• Validate solution feasibility in collaboration with Product, Post-Sales and Professional Services teams to ensure smooth delivery, adoption, and account growth and expansion
• Capture customer feedback and market insights to inform product positioning, roadmap priorities, and go-to-market strategy in partnership with Product and Marketing teams

Benefits

• Comprehensive, multi-carrier program for medical, dental and vision benefits
• 401(k) with match and an Employee Share Purchase Plan
• Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
• In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees