About The Position

Puffer-Sweiven is hiring a Technical Sales Specialist focused on Final Control Valves. The specialist works with Account Managers and other sales teams to develop proposals, define deliverables, advise on technical solution implementation, and ensure appropriate selection of company and represented-principal products and services. The role applies product and application expertise to resolve customer problems, processes customer requests, and supports projects from pricing and quoting through delivery and completion. The specialist also educates customers and colleagues on product benefits and applications, works with manufacturers and customers, and seeks opportunities to broaden the scope of products supplied.

Requirements

  • 1–3 years of experience as an inside sales representative or equivalent in a technical sales environment.
  • Advanced technical knowledge or understanding of the Flow Measurement, Industrial Automation, and Instrumentation industry.
  • Strong written and verbal communication skills.
  • High PC proficiency, including MS Office, principal-supplied software, and internal CRM and ERP business systems.
  • Strong problem-solving and analytical skills, including the ability to use intuition and technical experience alongside data.
  • Strong customer service skills, including prompt customer responses, handling difficult customer situations, and meeting commitments.
  • Ability to work in a team environment.
  • Self-motivation toward successful results.
  • Strong interpersonal skills and ability to contribute as part of a team.
  • Ability to plan, prioritize, and organize individual work tasks effectively.
  • High ethical standards and a customer- and company-oriented approach.
  • Cost consciousness, including developing and implementing cost-saving and revenue-generating measures.
  • Self-management skills including adaptability, reliability, dependability, creativity, innovation, initiative, and motivation.

Nice To Haves

  • BS/BA technical degree, such as Engineering or Supply Chain, or a combination of applicable education and experience.

Responsibilities

  • Work with Account Managers to develop proposals, define deliverables, help develop project strategies, and advise on technical aspects of solution implementation.
  • Ensure proper selection of products and services provided by the Company and its represented principals.
  • Apply product and application knowledge to solve customer problems.
  • Perform pricing, quoting, and processing of customer requests from sales queues.
  • Use Salesforce and Emerson software to manage business processes.
  • Interface with manufacturers, customers, and the sales team to provide expertise and direction on product selection and applications.
  • Support sales team direction regarding customer expectations, pricing strategy, delivery, and overall project completion.
  • Understand internal goals and positively contribute to sales team objectives.
  • Collaborate with cross-team sales groups to obtain project information and determine appropriate customer solutions.
  • Educate customers on product, service, and technology benefits and proper applications.
  • Seek to broaden the scope of supply to include as many Puffer-Sweiven products as possible.
  • Participate in internal training programs and help broaden the sales team's general application knowledge.
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