Sales Assistant - Pressure Control Valves

Puffer-Sweiven•Houston, TX

About The Position

Puffer-Sweiven is hiring a Sales Assistant to support its Pressure Control Valves sales team. The role works with Account Managers and other sales groups to develop proposals, define deliverables, shape project strategies, and advise on technical aspects of solution implementation. It applies product and application knowledge to help solve customer problems and ensures appropriate selection of company and represented-principal products and services. The Sales Assistant handles pricing, quoting, and requests received through sales queues, and uses Salesforce and Emerson software to manage business processes. The role interfaces with manufacturers, customers, and the sales team to provide product-selection and application guidance; supports customer expectations, pricing strategy, delivery, and project completion; and helps advance sales objectives. It also educates customers about products, services, technology, and proper applications, seeks opportunities to broaden the scope of products supplied, and participates in internal training and sales-team education.

Requirements

  • 1–3 years as an inside sales representative or equivalent experience in a technical sales environment.
  • Strong written and verbal communication skills.
  • High level of PC proficiency, including MS Office, principal-supplied software, CRM, and internal ERP business systems.
  • Advanced technical knowledge or understanding of the flow measurement, industrial automation, and instrumentation industry.

Nice To Haves

  • BS/BA technical degree, preferably in Engineering or Supply Chain, or a combination of applicable education and experience.

Responsibilities

  • Work with Account Managers to develop proposals, define deliverables, help develop project strategies, and advise on technical aspects of solution implementation.
  • Ensure proper selection of products and services provided by the company and represented principals.
  • Apply product and application knowledge to solve customer problems.
  • Perform pricing, quoting, and processing of customer requests from sales queues.
  • Use tools such as Salesforce and Emerson software to manage business processes.
  • Interface with manufacturers, customers, and the sales team to provide expertise and direction on product selection and applications.
  • Support the sales team regarding customer expectations, pricing strategy, delivery, and overall project completion.
  • Understand internal goals and contribute positively to sales-team objectives.
  • Collaborate with cross-team sales groups to obtain project information and determine suitable customer solutions.
  • Educate customers on product, service, and technology benefits and proper application of solutions.
  • Seek to broaden the scope of products supplied to customers.
  • Participate in internal training programs and help broaden the sales team's general application knowledge.
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