Technical Sales Representative

NEFF Automation•Hartford, CT
•Hybrid

About The Position

The primary purpose of the Technical Sales Representative is to maintain and develop new customers for the sale of Neff products and services within the assigned territory. The incumbent in this position will maintain collaborative relationships with all members of Neff and customers to ensure that the highest degree of service is maintained at all times. This position is non-supervisory. Work and communicate professionally with all staff, customers, and vendors.

Requirements

  • A relevant bachelor's degree in engineering, industrial technology with robotics, and/or sales engineering required.
  • In lieu of a bachelor’s degree, a relevant associate degree in a related technical field with strong, demonstrated mechanical/technical aptitude and 3-5 years of technical sales experience.
  • Ability to read, analyze, and interprets technical procedures, and product information in English.
  • Ability to write reports and business correspondence.
  • Ability to use mathematical equations to determine quantity, price, discounts, etc.
  • Analytical ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Mechanical aptitude and technical ability to engineer solutions and assist with the design of systems to meet customer needs.
  • Computer literacy is strongly preferred.
  • Ability to initiate, maintain, and develop relationships.
  • Persuasive/closing ability.
  • Strong customer focus.
  • Regularly required to stand; walk; talk or hear.
  • Required to use hands to touch, handle, or feel; and reach with hands and arms.
  • Occasionally required to sit and stoop, kneel, or crouch.
  • Must occasionally lift and/or move up to 50 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.

Nice To Haves

  • The incumbent in this position will maintain collaborative relationships with all members of Neff and customers to ensure that the highest degree of service is maintained at all times.

Responsibilities

  • Actively calls on existing customers in assigned territory either in person, via e-mail, or via phone.
  • Actively seeks out and calls on potential customers by gaining information on their type of business, size, level of automation, equipment, etc.
  • Develops a thorough understanding of customer’s business goals and objectives, operating systems and manufacturing processes.
  • Determines business potential for Neff Group products or services.
  • Develops accounts for significant business potential customers.
  • Identifies decision-makers for each customer/account.
  • Builds relationships with decision-makers: makes initial contact and introduces Neff Group’s product lines, mission, and develops rapport to identify customer needs.
  • Identifies, quantifies and communicates potential cost reductions to decision-makers.
  • Identifies opportunities to solve existing customer problems and/or enhance customer’s operating systems and processes utilizing Neff Group products and services.
  • Is familiar with and makes use of all Neff Group resources to creatively solve problems or enhance effectiveness of customer’s technology.
  • Develops and maintains a Customer Contact and Activity Database for assigned accounts.
  • Monitors Sales Activity Reports, projecting annual sales goals, preparing territorial sales forecasts and verifying that sales activity supports the forecast and projected sales.
  • Reviews customer activities at least quarterly with Team Leader or Product Sales Manager.
  • Strategizes ways to maximize sales volumes or grow territory.
  • Works cooperatively with Inside Sales staff.
  • Participates in training and development opportunities as assigned.
  • Hold a valid driver’s license and the ability to drive a passenger vehicle without restrictions to meet position requirements.
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