Technical Sales Representative

Wainbee Limited•Saguenay, QC

6d•Onsite

About The Position

Wainbee is a 100% employee-owned company seeking a Technical Sales Representative for its Chicoutimi location. This role involves a combination of customer service, inside sales support, external sales, and administrative duties. The company offers growth opportunities in the mechanical and industrial sector, competitive compensation, a sales bonus, employer-paid benefits, and a pension plan with employer contributions. Training and support are provided to help employees succeed.

Requirements

Completion of a Certificate/Diploma of Collegial Studies in a related discipline (preferably technical and/or commercial).
3-5 years of experience in industrial sales with a focus on solution sales and Industrial Sales.
Mastery of Office 365 and the ERP system.
Excellent verbal and written communication skills to effectively convey technical information and product details to clients.
Consent to a Criminal Background Check and Driver's Abstract by Wainbee.
Ability to travel to client sites and industry events as needed to present solutions, conduct demonstrations, and build relationships.
Light lifting of marketing materials or product samples.
Demonstrate physical stamina for prolonged periods of standing, walking, and engaging in face-to-face interactions with clients.
Comfort and capability to operate a vehicle in various weather conditions.
Work independently and stay motivated to achieve and exceed sales targets.
Adapt to changing client requirements, market dynamics, and product knowledge.
Flexibility to adjust to different work environments and client expectations.
Strong emotional intelligence to navigate interpersonal relationships effectively.
Sharp attention to detail for accurately presenting and explaining information to clients.
Make informed decisions regarding product recommendations, pricing, and negotiation strategies during client interactions.

Nice To Haves

Technical knowledge is advantageous.

Responsibilities

Build and nurture strong relationships with new and existing customers, demonstrating an understanding of their technical needs.
Provide effective technical solutions, showcasing a deeper knowledge of the product portfolio.
Conduct training sessions for customers, ensuring they are well-versed in the proper use and maintenance of technical products.
Keep customers informed about the full capabilities of the products, acting as a resource for their inquiries.
Collaborate closely with inside sales teams, including marketing, technical support, and product development, to streamline communication and enhance customer support.
Improve and implement strategies to surpass specified revenue and gross margin targets within the designated territory.
Develop a comprehensive understanding of key territory markets and Wainbee products/solutions, actively contributing to the development of markets and accounts.
Foster and maintain close relationships with primary and complementary vendors, ensuring collaborative efforts enhance overall business outcomes.
Conduct regular calls and interactions to nurture leads, understand customer requirements, and strategically position appropriate solutions.
Prepare, understand, and present project proposals to potential clients, emphasizing the unique value proposition of Wainbee's products and solutions.
Analyze daily, monthly, and quarterly sales performance, identifying areas for improvement and implementing corrective measures as necessary.
Follow up on quotes proactively, with the primary goal of converting quotes into orders and maximizing sales opportunities.
Keep the CRM system up to date with accurate and relevant information, including opportunities, activities, quote status, and customer contact details.