Technical Sales Manager

TriMas Corporation•Tolleson, AZ

7d•Onsite

About The Position

Martinic Engineering, a PennAero company, is seeking a Technical Sales Manager for its facility in Tolleson, AZ. Martinic Engineering specializes in manufacturing complex, ultra-tight tolerance aerospace components for both commercial and defense platforms. As a PennAero Aerospace Center of Excellence, Martinic provides advanced CNC machining, integrated assembly, and validated performance for mission-critical systems. PennAero is a leader in highly engineered fasteners and specialized components for critical aerospace, defense, space, and advanced energy applications, partnering with customers to solve complex challenges with technical depth and agile execution. The Technical Sales Manager will plan, direct, control, and manage activities and staff involved in negotiating, preparing, monitoring, and terminating contracts with customers to ensure fulfillment of all contractual obligations. This role serves as the primary liaison between customers and the engineering, manufacturing, finance, and quality departments, addressing customer needs related to quotations, orders, and general inquiries.

Requirements

BS degree or equivalent and at least 5 years experience leading a sales team in a manufacturing environment
ERP system knowledge.
Past project management experience and experience leading a cross functional team to manage the timeline and delivery on new parts/products.
Good customer relation skills.
Moderate to Expert in various Microsoft applications

Nice To Haves

Aerospace Industry experience preferred.

Responsibilities

Supervise customer service staff responsible for purchase order entry, quotation coordination and submittal, backlog alignment and customer communication
Manage and coordinate contract administration activities to ensure that contractual obligations are maintained in a manner which ensures good customer relations while representing the interest of the company.
Advise management of contract obligations, deficiencies, commitments, and performance.
Supports sales function in the processing of quotations and proposals
Handles incoming requests for order status including expedite requests through coordination with Engineering, Operations, Planning, Quality and Purchasing as well as drives regular customer updates where required.
Proactively manages on time delivery through close internal coordination and communicates status inclusive of recovery date information if applicable.
Fields general customer inquiries and conducts internal research to respond in a timely manner.
Builds and maintains strong positive relationships with customers and assures customer satisfaction by resolution of customer related issues as well as supporting in person meetings.