Technical Sales Manager

SkyCell AG

3d • Hybrid

About The Position

We're looking for a commercially minded professional who can help customers solve complex supply chain challenges and maximize the value they achieve from our solutions. In this role, you'll work alongside our Business Development team to win new business, shape customer solutions, help them to realize value and build compelling value propositions. Once customers are onboarded, you'll become their trusted commercial partner, identify new opportunities for growth and own the defend plan. Working closely with Customer Success during implementation phase. Founded in Switzerland in 2012, SkyCell is transforming global pharmaceutical supply chains through a combination of advanced temperature-controlled containers, IoT connectivity, and digital solutions. Our integrated product ecosystem helps leading pharmaceutical companies reduce risk, improve operational efficiency, and ensure the safe delivery of life-saving medicines worldwide. Today, SkyCell operates at the intersection of hardware, software, data, and logistics - combining Swiss engineering excellence with a growing digital platform to shape the future of connected pharma supply chains.

Requirements

• Background: technical sales, account management, customer success, solution engineering, business development or enterprise sales.
• Organised, proactive, structured, process-driven.
• Comfortable navigating complex customer environments.
• Experienced handling complex solutions.
• Data driven approach to analyse and deliver appropriate solution to meet customer needs.
• Comfortable to aggregate data to deliver customer biz reviews.
• Strong ability to build relationships and influence stakeholders.
• Excellent communication, presentation and problem-solving skills.

Nice To Haves

• Preferably with experience in logistics or cold chain.
• French or German speaking would be advantageous.

Responsibilities

• Grow Existing Customers: Become the trusted commercial partner for assigned customers. Build long-term relationships and ensure customers continue to realize value from SkyCell solutions. Conduct regular business reviews and identify opportunities for growth. Proactively manage risks to customer retention and satisfaction. Drive expansion through new use cases, geographies, products and business units. Work closely with Customer Success to deliver solution, satisfaction and meet customer expectations on solutions. Turn successful customers into advocates and references.
• Support winning New Business: Partner with Business Development teams on strategic sales opportunities. Understand customer challenges and translate them into compelling solutions. Build business cases and value propositions that help customers make decisions. Engage senior stakeholders across operations, procurement, quality and supply chain functions. Help accelerate sales cycles and improve win rates. Coordinate with product, pricing and commercial teams to deliver winning solutions.

Benefits

• Flexible working hours and work-life balance allow you to tailor work to fit your life.
• Opportunities for career advancement in a company that values your contributions.
• Modern workspaces (in Zurich, Zug and Hyderabad as well as our Skyhub in Basel) and a remote-friendly culture to inspire collaboration amongst a globally diverse team.
• Company events to celebrate successes, build teams, and share our vision.
• New joiners experience SkyWeek, our immersive onboarding program.
• Generous Maternity & Paternity Leave: Support for new parents with competitive maternity and paternity leave.
• Annual Leave & Bank Holidays: Enjoy a generous annual leave package, plus local bank holidays to recharge and unwind.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed