Technical Sales Manager
About The Position
Martinic Engineering, a PennAero Aerospace Center of Excellence, is seeking a Technical Sales Manager for its facility in Tolleson, AZ. Martinic Engineering specializes in manufacturing complex, ultra-tight tolerance aerospace components for commercial and defense platforms, offering advanced CNC machining, integrated assembly, and validated performance for mission-critical systems. PennAero is a leader in highly engineered fasteners and specialized components for aerospace, defense, space, and advanced energy applications, partnering with customers to solve complex challenges with technical depth and agile execution.
Requirements
- BS degree or equivalent and at least 5 years experience leading a sales team in a manufacturing environment
- ERP system knowledge.
- Past project management experience and experience leading a cross functional team to manage the timeline and delivery on new parts/products.
- Good customer relation skills.
- Moderate to Expert in various Microsoft applications
Nice To Haves
- Aerospace Industry experience preferred.
Responsibilities
- Supervise customer service staff responsible for purchase order entry, quotation coordination and submittal, backlog alignment and customer communication
- Manage and coordinate contract administration activities to ensure that contractual obligations are maintained in a manner which ensures good customer relations while representing the interest of the company.
- Advise management of contract obligations, deficiencies, commitments, and performance.
- Supports sales function in the processing of quotations and proposals
- Handles incoming requests for order status including expedite requests through coordination with Engineering, Operations, Planning, Quality and Purchasing as well as drives regular customer updates where required.
- Proactively manages on time delivery through close internal coordination and communicates status inclusive of recovery date information if applicable.
- Fields general customer inquiries and conducts internal research to respond in a timely manner.
- Builds and maintains strong positive relationships with customers and assures customer satisfaction by resolution of customer related issues as well as supporting in person meetings.
Benefits
- Medical Insurance and Prescription Drugs
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Life Insurance
- Short-Term Disability
- Long-Term Disability Insurance (for eligible employees)
- Employee Assistance Plan (EAP)
- Paid Time Off (may include vacation and sick time)
- Retirement Program
- Other Voluntary Benefits
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What This Job Offers
Job Type
Full-time
Career Level
Manager
