About The Position

Reporting to the Director of Technical Sales – Power Management, the Technical Sales Manager leads technical sales activities and growth initiatives for Vertiv Power Management Products in North America, with a focus on Hyperscale customers. The role drives growth by identifying opportunities, fostering strategic partnerships, developing technical solutions, and maintaining relationships with key stakeholders. It requires deep data center knowledge and expertise in AC power system implementation, as well as the ability to align product offerings with market demands. The position works with customers and internal teams on technical discussions, tailored solutions, RFP responses, proposals, design documentation, and product development. It also supports assigned Hyperscale accounts through customer engagement and travel as required.

Requirements

  • Bachelor’s degree in engineering, business, or a related field.
  • 5–8 years of experience in technical sales or business development roles.
  • Technical knowledge of three-phase AC power products and applications.
  • Deep market dynamics and industry knowledge.
  • Experience working on large, complex RFQs.
  • Experience working with Sales Offices and Account Managers.
  • Salesmanship and self-confidence to handle frequent, stressful customer relationship issues.
  • Sales presentation skills.
  • Ability to work independently with minimal supervision and drive initiatives to completion.
  • Ability to multitask and manage multiple projects simultaneously.
  • Provide a role model within the company for sales department functions.

Responsibilities

  • Build and maintain strong relationships with key decision-makers, senior executives at existing clients, and Vertiv key account directors.
  • Maintain strategic customer partnerships through technical discussions.
  • Design and propose complex, tailored technical solutions that address business needs and align with company goals.
  • Produce customer-specific presentations aligned with customer strategies.
  • Provide technical review and responses to RFPs for Vertiv Power Management opportunities for assigned Hyperscale accounts, including specification CDE review and completion, electrical drawing review, initial equipment configuration assistance, and project-specific bid form completion when required.
  • Lead coordination with engineering, SFA engineering, technical sales, and sales teams to address barriers in the opportunities-to-orders process.
  • Represent the company and participate in key customer factory visits.
  • Participate in account planning and engagement strategies for key clients as needed.
  • Support technical proposals, design documentation, and project proposals to aid the design process and customer delivery.
  • Provide sales staff with technical assistance and support for technical documentation, customer-facing presentations, and customer engagements, including leading customer communications.
  • Participate in New Product Development efforts.
  • Provide industry feedback to product managers for product improvements and roadmaps.
  • Travel as required to support assigned Hyperscale accounts and increase share of wallet through in-person meetings.
  • Assist with problem-job and equipment reconciliation.

Benefits

  • The stability of a global leader in a growing industry.
  • The opportunity of a startup.
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