Senior Manager - Sales (Hyperscale)

Wesco • Fremont, CA

6h • $139,830 - $174,787

About The Position

The Senior Manager – Sales provides strategic direction and progressive leadership to achieve sales and profit goals across multiple locations or a large-scale location with sales revenue above $50 million or significant complexities. The role designs and recommends sales and marketing programs, sets short- and long-term sales strategies, and manages a team of direct reports who typically have managerial responsibilities.

The position works with marketing, suppliers, customers, and internal support departments to advance sales initiatives, maintain customer relationships, resolve operational issues, and deliver a positive customer experience. Work is generally performed in an office, with travel to customer sites or warehouse facilities as needed. Driving may involve extended periods with frequent stops and starts, and the role may be exposed to outdoor weather conditions.

Requirements

• High school degree or equivalent required.
• At least 3 years of experience managing a sales team and sales programs.
• At least 5 years of professional sales experience in a related industry.
• Working knowledge of business and management principles in strategic planning, resource allocation, and coordination of people and resources.
• Demonstrated understanding and execution of customer and personal service principles and processes, including assessing customer needs, meeting service quality standards, and evaluating customer satisfaction.
• Strong verbal, written, analytical, persuasion, and interpersonal skills.
• Ability to exercise teamwork, leadership, and flexibility.
• Excellent time management and computer skills.
• Ability to travel up to 25%.

Nice To Haves

• Bachelor’s degree in Sales, Business Administration, Engineering, or a relevant field.
• At least 5 years managing staff and programs at a national, district, or regional level.
• At least 7 years of professional sales experience in a related industry.

Responsibilities

• Develop and administer sales plans to support customer satisfaction, quota attainment, reference accounts, and a skilled, motivated staff.
• Partner with marketing to develop and implement sales and marketing programs and initiatives.
• Determine annual sales and gross profit plans by implementing marketing strategies and analyzing trends and results.
• Establish sales objectives by forecasting and developing territory sales quotas.
• Project expected sales volume and profit for existing and new product lines and customers.
• Maintain sales volume, product mix, and selling prices by monitoring market supply and demand, trends, economic indicators, and competitors.
• Coordinate order service by directing account representatives and executives on quotations, proposals, project order management, and customer complaint resolution.
• Establish and adjust billing margins by monitoring costs, competition, and market conditions and negotiating cost-side levels.
• Recruit, select, orient, and train sales staff.
• Coach employees and plan, monitor, and appraise job results.
• Develop and maintain relationships with top customers.
• Maintain professional and technical knowledge through workshops, publications, and participation in professional societies.
• Forecast and communicate intricate details to senior business managers.
• Interface with internal support departments to establish a positive customer experience.
• Partner with suppliers to maintain customer relationships, train staff, and execute marketing programs and initiatives.
• Partner with internal departments to troubleshoot issues such as inventory and operations.

Benefits

• Paid time off may be available for eligible employees.
• Medical, dental, and vision coverage may be available for eligible employees.
• Retirement savings plans may be available for eligible employees.
• Eligible positions may include participation in a bonus or sales incentive plan.
• Certain sales roles may offer additional compensation through a commission structure based on sales results.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED