Technical Sales Manager - Hyperscale Power

Vertiv Group•Westerville, OH

About The Position

Reporting to the Director of Technical Sales – Power Management, the Technical Sales Manager is responsible for technical sales activities and growth initiatives for Vertiv Power Management Products in North America, with a focus on Hyperscale customers. The role drives growth by identifying new opportunities, fostering strategic partnerships, and developing technical solutions while maintaining strong relationships with key stakeholders. It requires deep data center knowledge, expertise in AC power system implementation, and the ability to align product offerings with market demands. The role supports assigned Hyperscale accounts through customer engagement, technical proposals, RFP responses, account planning, coordination with internal teams, and travel as required. The position also contributes industry feedback to product managers and participates in new product development. Vertiv describes itself as a global leader designing, manufacturing, and servicing mission-critical infrastructure technologies for data centers, communication networks, and commercial and industrial environments. The company reports $5.0 billion in revenue and operations in nearly 70 countries. Vertiv is an Equal Opportunity/Affirmative Action employer. Employment requires legal authorization to work in the United States; sponsorship is not provided.

Requirements

  • Bachelor’s degree in engineering, business, or a related field.
  • 5–8 years of experience in technical sales or business development roles.
  • Technical knowledge of three-phase AC power products and applications.
  • Deep knowledge of market dynamics and the industry.
  • Experience working on large, complex RFQs.
  • Experience working with Sales Offices and Account Managers.
  • Salesmanship and self-confidence to handle frequent, stressful customer relationship issues.
  • Sales presentation skills.
  • Ability to work independently with minimal supervision and drive initiatives to completion.
  • Ability to multitask and manage multiple projects simultaneously.
  • Reflect and embrace Vertiv’s Values and Behaviors.
  • Legally authorized to work in the United States; sponsorship is not provided.

Responsibilities

  • Build and maintain relationships with key decision-makers, senior executives at existing clients, and Vertiv key account directors.
  • Maintain strategic customer partnerships through technical discussions.
  • Design and propose tailored technical solutions that address business needs and align with company goals.
  • Prepare customer-specific presentations aligned with customer strategies.
  • Provide technical review and responses to RFPs for Vertiv Power Management opportunities for assigned Hyperscale accounts, including CDE specification review and completion, electrical drawing review, initial equipment configuration assistance, and project-specific bid forms when required.
  • Coordinate with engineering, SFA engineering, technical sales, and sales teams to address barriers in the opportunities-to-orders process.
  • Represent the company and participate in key customer factory visits.
  • Participate in account planning and engagement strategies for key clients as needed.
  • Support technical proposals, design documentation, and project proposals to aid design and customer delivery.
  • Provide sales staff with technical assistance and support for technical documentation and customer-facing presentations and engagements, including leading customer communications.
  • Participate in New Product Development efforts.
  • Provide industry feedback to product managers for product improvements and roadmaps.
  • Travel as required to support assigned Hyperscale accounts and increase share of wallet through in-person meetings.
  • Assist in problem-job and equipment reconciliation.
  • Model sales department functions within the company.
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